Win for the Employee. Win for the Customer. Win for the Company is our Core Focus at MillTown Plumbing & Heating, Inc. We are a family owned business that has been serving communities for over 35 years. We are a steadily growing home service company providing services for plumbing, heating, cooling and electrical in both residential and commercial systems in Massachusetts and New Hampshire.

Benefits

• Blue Cross Blue Shield Health Insurance
• Dental and Vision Insurance
• One week vacation time the first year, Two weeks second year
• One week of sick time
• Bonuses
• Flexible Schedule
• Life Insurance
• 401(k) Retirement Plan with Company Match
• Six Paid Holidays
• Company Uniforms that are laundered weekly
• Educational Allowances/Reimbursement for field related courses
• Paid ongoing training
• Company Events
• Boot Compensation
• Company Truck to take home

Essential Duties and Responsibilities

• Diagnose and repair heating and cooling systems and make sure all connecting issues are addressed.
• Communicate diagnosis and best recommendations to dispatch.
• Establish customer rapport to sell the right products and services.
• Educate and assist customers in choosing the best options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside the service manager and dispatch to ensure the overall success of the business.
• Maintain a clean, organized job site and inventoried truck.
• Participate actively in all training exercises, morning meetings.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices and time cards.

Desired Skills and Experience.

• Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.
• Develop proven track record in heating and cooling systems including the ability to draw simple diagrams, read blueprints, and other diagrams.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• A competitive individual contributor who also loves to win as a team.
• Hydronics and/or Control experience a plus

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• 3 years minimum experience performing HVAC Service
• Refrigeration License preferred
• Possess a good driving record

MillTown Plumbing and Heating, Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability or any other characteristic protected by applicable law

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to pass a background check and drug test as well as possess a good driving record