Deli / Bakery/ Hot Food

To offer the best customer experience possible while customers are shopping your store.

Basic Skills Min. age 18 to work with slicers-ovens 

· Assist customers with their orders for a variety of deli, bakery and hot food services.

· Talking to others to convey information effectively.

· Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Understanding the implications of new information for both current and future problem-solving and decision-making.

· Perform a variety of food preparation duties other than cooking, frying, such as preparing cold foods and slicing meat and cheese.

Social Skills

· Actively looking for ways to help people.

· Have an outgoing personality

· Adjusting actions in relation to others' actions.

· Being aware of others' reactions and understanding why they react as they do.

· Bringing others together and trying to reconcile differences.

Task

· Merchandise displays to capture the “WOW” factor.

· Work efficiently in a fast-paced environment.

· Build trustful relationships with customers to encourage return visits: your interaction and the quality of the product.

· Stock product and product displays according to merchandising standards.

· Ensure quality, service given and products for customers is followed with safety and sanitation protocols.

· Provide product suggestions, samples and assist customers with special orders.

· While customers are present your full attention is focused on their needs and wants.

· Have knowledge of what your selling, meats and cheese along with salads and desserts. This way you can inform the customer if questions arise.

· Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

· Store food in designated containers at the correct temperatures and storage areas to prevent spoilage.

· Portion and wrap the food.

· Take and record temperature of food and food storage areas, such as refrigerators and freezers.

· Prepare a variety of foods, such as meats, vegetables, or desserts, according to supervisors' instructions, following approved procedures.

· Package take-out foods or serve customers in line.

· Stock cupboards and refrigerators, and tend salad bars, hot bars.

· Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.

· Carry food supplies, equipment, and utensils to and from storage and work areas.

· Cut, slice or grind meat, poultry, and seafood to prepare for cooking.

· Remove trash and clean kitchen garbage containers.

· Weigh or measure ingredients.

· Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.

System Skills

· Considering the relative costs and benefits of potential actions to choose the most appropriate one.

· Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

· Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

· Managing one's own time

· Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Work Activities

· Performing for or Working Directly with the Public

· Getting Information

· Handling and Moving Objects

· Performing General Physical Activities

· Establishing and Maintaining Interpersonal Relationships

· Communicating with Supervisors, Peers, or Subordinates

· Selling or Influencing Others

· Identifying Objects, Actions, and Events

· Organizing, Planning, and Prioritizing Work

· Making Decisions and Solving Problems

Detailed Work Activities

· Attach identification information to products, items or containers.

· Calculate costs of goods or services.

· Clean facilities or equipment.

· Discuss goods or services information with customers or patrons.

· Distribute materials to employees or customers.

· Inspect shipments to ensure correct order fulfillment.

· Monitor inventories of products or materials.

· Receive shipments.

· Stock supplies or merchandise.

Tools

· Pallet trucks

o Manual pallet jacks

· Baling press

o Baling equipment

· Bar code reader equipment

o Barcode scanners

o Hobart Scales

· Dollies

o Warehouse dollies

· Label dispensers

o Pricing guns

· Ladders

o Stepladders

· Laser printers

o Computer laser printers

· Razor knives

o Box cutters

· Utility Equipment

· Safety cutters

· Fryer

· Ovens and Proofers

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.