At Millennium we're proud to set the standard for comprehensive healthcare services, and we wouldn't be able to provide them without the dedicated work of our support team. We're currently seeking qualified medical assistants to join this group of caring professionals in our Winter Haven locations. The ideal candidate will have experience in a patient-oriented medical environment. With superior communication skills, the medical assistant will further our tradition of excellent patient-centered healthcare and be driven in making the patient experience as comfortable, efficient, and rewarding as possible.

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Objectives of this role

• Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided.
• Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office.
• Develop and maintain relationships of confidence and trust with patients.
• Help answer patient questions and address their concerns before, during, and after examination.
• Update and maintain electronic patient medical records accurately and securely.

Responsibilities

• Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment.
• Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment.
• Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital.
• Keep medical supplies well stocked, placing orders when necessary.
• Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making.
• Contribute to process improvements by taking an active role in patient experiences and satisfaction.

Skills and qualifications

• Diploma or Associate's degree in medical assistance or related field. CMA Certification preferred
• Experience as a medical assistant at a healthcare facility
• Excellent communication and organizational skills
• Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD)
• Proven ability to collaborate effectively with colleagues
• High levels of professionalism and dedication to patient-centered care

Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.