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Remote- Call Center Patient Concierge Specialist
The Company: Millennia is a technology-enabled service company that partners with healthcare providers to manage and improve their patient financial experience using a powerful patient engagement platform and a healthcare-focused patient support team.
The Position: As a Patient Concierge Specialist, you will utilize a virtual phone system to make outbound courtesy calls to assist patients with their medical bills. You will be expected to remain at your workspace, equipped with headset, and taking calls throughout the entire duration of your shift (excluding scheduled breaks). *Equipment is provided. * Additionally, you will provide excellent customer service while maintaining respect for the patient’s privacy rights and personal health and financial information confidentiality.
Position Responsibilities:
Position Requirements:
Remote Requirements:
Benefits:
Pay Structure:
Available Shifts:
Are you ready to join the Millennia Team?
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
Business Services
$31k-41k (estimate)
04/23/2024
04/27/2024
millenniapay.com
RALEIGH, NC
50 - 100
2006
Private
BRYAN HEALY
<$5M
Business Services
Millennia is a North Carolina-based fintech platform that provides patient payment and financial engagement solutions for the healthcare industry.