Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. We are seeking a skilled and customer-oriented Windows Service Technician to join our dynamic team. As a Windows Service Technician, you will be responsible for installing glass windows in residential homes. Your expertise in window installation and commitment to quality workmanship will contribute to our reputation as a trusted provider of home improvement solutions. This position requires attention to detail, excellent customer service skills, and the ability to work independently or as part of a team.

Help Us Build America!

Responsibilities:

• Install various types of windows, in residential homes according to company standards.
• Measure, cut, and fit glass panes to ensure precise installation.
• Remove old windows and prepare the window openings for new installations.
• Seal windows properly to prevent air and water leaks.
• Install hardware, such as hinges, locks, and handles, as required.
• Ensure compliance with safety guidelines throughout the installation process.
• Conduct inspections to ensure the integrity and functionality of installed windows.
• Identify and address any defects or issues promptly and effectively.
• Perform necessary adjustments or repairs to ensure customer satisfaction.
• Maintain a high standard of workmanship and attention to detail to uphold the company's reputation for quality.
• Interact with customers in a professional and courteous manner, providing excellent customer service at all times.
• Communicate effectively with customers to address their questions, concerns, and preferences regarding window installations.
• Provide clear instructions to customers regarding window maintenance and care.
• Accurately complete all required paperwork, including work orders, installation reports, and customer feedback forms.
• Keep detailed records of installations, materials used, and any customer interactions.
• Report issues, or challenges to supervisor or relevant team members in a timely manner.
• Other duties as assigned.

Qualifications:

• Proven experience in window installation, preferably in residential settings.
• Proficiency in handling and installing various types of glass windows.
• Strong knowledge of window hardware, sealing techniques, and insulation methods.
• Familiarity with relevant tools and equipment used in window installation.
• Ability to read and interpret blueprints, specifications, and installation instructions.
• Excellent manual dexterity and physical fitness to perform installation tasks.
• Detail-oriented approach to ensure accurate measurements and precise installations.
• Strong problem-solving skills and the ability to troubleshoot issues during installations.
• Exceptional interpersonal and communication skills.
• Ability to communicate effectively with customers, colleagues, and other stakeholders.
• Professional and friendly demeanor when interacting with customers.
• Patience and willingness to address customer concerns and inquiries.
• Ability to work independently and efficiently, managing multiple installations and priorities.
• Flexibility to adapt to changing schedules, project requirements, and customer demands.
• Strong organizational skills to maintain accurate records and documentation.
• Strict adherence to safety protocols and guidelines.
• Knowledge of safety procedures related to working at heights and handling glass windows.
• Possession of a valid driver's license to travel to different job sites.

Benefits:

• Competitive salary based on experience and qualifications
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with company matching
• Paid time off and vacation policy
• Employee discount program on lumber and building supplies
• Professional development opportunities and training programs
• Company-sponsored events and team-building activities
• Safe and supportive work environment
• Opportunity for growth and advancement within the company

If you are a detail-oriented professional with the requirements outlined above, we encourage you to APPLY TODAY!

Mill Creek Lumber and Supply Company is an equal opportunity employer and values diversity in the workplace. We actively encourage applicants from all backgrounds to apply!