Bakery Retail Store Associate - Job Description:

Location: Houston, TX 77057 (Houston Metro Area)

Benefits:

• Flexible Schedule
• Referral Program
• Employee Discount
• Advancement Opportunities. We promote from within!
• Base Tips

Full-Time and Part-Time Available

Do you want to join a fast-growing company with growth opportunities?

Milk Mustache is gourmet cookie company specializing in handcrafted, all-natural, unique cookies. We’re known for superior products and excellent customer service! We’re looking for a people person to join our team!

Responsibilities include, but not limited to:

• Attends to customers in person and by phone, and maintains a clean store
• Baking is a requirement of this role, so it requires product handing and abiding by specific work instructions to guarantee all product meets company quality standards
• Cake/pastry decorating is a requirement of this role, so decorating experience is preferred
• Performs all duties related to the execution of the order fulfillment process, which includes customer pickup, delivery orders, and local delivery as a driver when applicable
• Assists in greeting customers, taking orders, fulfilling orders, and using the Point-of-Sale system
• Preparing and assembling orders and verifying completeness for accuracy
• Executes systems and procedures with 100% integrity and completeness
• Product preparation, sales, customer service, and facility operations
• Must be reliable, punctual, and demonstrate great attendance
• Participates with on-the-job training for new team members
• Performing opening and/or closing procedures
• Ability to resolve customer inquiries and/or concerns in person and by phone
• Must be friendly and possess excellent communication skills for in-person and phone communications.
• Must be collaborative, team orientated, and foster a positive can-do attitude with the team.
• Must have exceptional problem-solving skills, work ethic, and ability to handle high volume, and time sensitive environments
• Executes daily tasks and responsibilities with integrity and accuracy
• Must exemplify company values for delivering a first-class customer experience for internal and external customers.
• Maintain facility cleanliness, organization, and safety throughout shift.
• Maintain valid Food Handler Certificate
• Must be comfortable using various kitchen equipment, including convection ovens, mixers, etc.
• Must be able to drive a motorized delivery vehicle (small car) and have a clean driving record for assisting with customer deliveries as needed

Qualifications:

• Schedule flexibility on weekends and holidays
• Customer service experience in a fast-paced, food service, restaurant, or retail environment
• Team orientated and naturally possess a positive, can-do attitude
• Proactive and take initiative
• Must be detail oriented
• Enjoy interacting with customers
• Demonstrated ability to perform tasks with accuracy
• Demonstrated ability to meet deadlines
• Ability to communicate clearly with team, management, and customers

Physical requirements:

· Ability to bend, twist, reach, and lift up to 50 lbs.

· Ability to stand for long periods of time

· Ability to follow written and verbal instructions in a loud and high-volume kitchen environment

· Must be able to safely operate a motor vehicle and follow and obey all traffic laws

Job Types: Full-time, Part-time

Restaurant type:

• Bakery

Shifts:

• Morning
• Midday
• Evening

Shift Schedules:

• Monday - Sunday
• Work some holidays
• Part-Time: Less than 35 hrs. weekly
• Full-Time: 35 -40 hrs. weekly

Ability to commute:

• Houston, TX 77057: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service: 1 year (Required)
• Customer service: 1 year (Required)
• Cake decorating: 1 year (Required)
• Baking: 1 year (Preferred)

License/Certification:

• Food Handler Certification (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Referral program

Restaurant type:

• Bakery

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Application Question(s):

• Weekend ability is required for this position. Are you available on Saturdays and Sundays?

Experience:

• Customer Service: 1 year (Required)
• Cake decorating: 1 year (Preferred)
• Food service: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person