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Are you someone who leads intentional acts of kindness with the purpose of making the world a better place through in-person connection and intention!? If you answered yes, submit your application to become an Assistant General Manager at our South Lamar location!
The Assistant General Manager is responsible for executing the strategy that allows the location to meet or exceed revenue, profitability, employee satisfaction and customer experience objectives. The Assistant General Manager is an essential part of the leadership team, impacting employee and client experience every day. Essential Duties and Responsibilities include but are not limited to...
Leadership and People Management
Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns
Manage assigned departments; enter and edit new and existing employee schedules, adjust time clocks, monitor schedules and overtime
Conduct performance management conversations including ongoing development plans, write ups or terminations, as directed by General Manager
Client Experience
Ensure a great client experience by routinely checking in on client interactions
Resolve client escalations with a sense of urgency, aim to resolve before a client leaves the location
Uphold a high level of excellence through impeccable Brand Standards, assist General Manager with maintenance and improvement coordination
Daily Operations
Assist with retail ordering, create purchase orders, receive products, perform monthly counts and merchandise retail
Have a comprehensive understanding of our operating system and the ability to troubleshoot issues
Take initiative to help create new processes
Assist in calculating and updating business goals
Submit an application through www.milkandhoneyspa.com/careers. If you are chosen to move forward, one of our Talent Acquisition Business Partners will invite you to the next stage of the hiring process.
milk honey offers the following benefits:
Competitive Compensation Plan
Affordable Health, Dental and Vision plans after 30 days of employment (FT)
Paid Time Off upon hire (FT )
Matching 401k plan (PT/ FT/FT )
Company paid Basic Life/AD&D
Generous discounts on treatments and products
Hyperclean Environment
Internal Growth Mobility
Diversity, Equity, and Belonging Board
milk honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
General Requirements
Have a fundamental understanding of all of the systems and programs that are essential to the management of the location
Be available on an on-call basis for protocol and system questions from staff
Demonstrate the ability to multitask in a high-pressure environment
Personify milk honey's Core Values in every interaction with clients and coworkers
Must be able to sustain reasonable physical activity for the duration of a scheduled shift
Must be able to communicate effectively to meet client needs
Must be able to lift up to 25lbs
Other
Consumer Services
$164k-183k (estimate)
05/14/2023
05/17/2024
milkandhoneyspa.com
AUSTIN, TX
200 - 500
2006
Private
DENNIS BUI
$50M - $200M
Consumer Services
Milk + Honey owns and operates a wellness spa that offers massage, waxing, facial enhancements, healing therapies and accommodation services.