Midwest Vision Partners is Hiring a Surgical Support Specialist Near Akron, OH
Surgical Support Specialist
Department: Clinical Operations
Employment Type: Full Time
Location: Akron/Fairlawn Office
Reporting To: April Lemaster
Description
As a Surgical Support Specialist you will provide preoperative cataract testing on patients and educate them on their options prior to seeing the surgeon. Down time consists of organizing surgery sleeves, completing spreadsheets, etc. The correct candidate may also learn to calculate lenses in the future. All training will be provided. Experience in Ophthalmology helpful, but not required.
Schedule: Mon-Friday 7:30am-4:00pm
What you will be doing
Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area
Educate patients on the newest technologies and advancements in the field of cataract surgery
Obtain any prior approvals or authorizations needed from insurance companies
Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care
Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns
Verify medical benefits for surgery and injections
Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient
Complete consent and other necessary forms for surgery
Interface with Billing Department as needed
Relay all surgical booking forms and charts to the surgery center in a timely manner
Perform other duties as assigned
What you know
Required
High school diploma or GED
Demonstrated customer service skills
Excellent written and verbal communication skills
Desired
Previous ophthalmology or healthcare experience
Highly motivated, detail-oriented and organized
Able to multi-task and meet deadlines
• Entry Level • Typically 0-2 years of experience
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress