Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling,
stocking, cleaning, and practicing proper safety procedures. Assist store manager in maximizing potential sales and profitability. Ensure compliance of company policies and procedures. Assumes responsibilities of Store Manager in their absence

Highschool Diploma

2 years of experience in customer service/retail management

Must complete all Midwest Petroleum Training Courses

General Skill Requirements
In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual
must also possess the following General Skill Requirements:
Adaptability — Adapts to changes in the work environment; Manages competing demands; Accepts criticism and
feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under
pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works
with numerous distractions.
Attendance and Punctuality — Schedules time off in advance; Begins working on time; Keeps absences within
guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Communications — Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and
comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
Cooperation — Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive
outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations;
Works actively to resolve conflicts.
Job Knowledge — Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills;
Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to
others; Uses resources effectively.
Judgment — displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains
reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to
work with and maintain confidential information.
Problem solving — Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops
alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
Quality — Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve
and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets
productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves
established goals.
Concentration — Maintains attention to detail over an extended period, continually aware of variations in changing
situations.