OPERATIONS MANAGER |LANDSCAPE MANAGEMENT

US-IN-Indianapolis North

Overview

Midwest Landscape Industries, Inc. is a respected landscape management and installation company. Midwest Landscape Industries, Inc. specializes in delivering exceptional commercial landscape services and is part of an organization that has been growing successful companies since 2016. The company has a distinct culture that sets it apart from its competition by challenging its employees with the empowerment to chart the company’s destiny. Due to our plans for aggressive growth the Landscape Management Division has an immediate opening for an Operations Manager.

Responsibilities

The Operations Manager is responsible for all aspects of landscape and snow management, installation of enhancement & irrigation projects. These responsibilities include supervising field personnel, managing subcontractors, overseeing projects to substantial completion and through the warranty period, communicating with customers, designers, and maintaining quality standards. The Operations Manager coordinates and works with the Account Executive/Managers, along with their team of Area Managers/Field Managers to schedule manpower and equipment resources.

· Ensure all equipment for projects and service accounts are available when needed.

· Evaluates equipment utilization and makes recommendations for future purchases. 

· Manages equipment service records and ensures property fleet management is being held for all accounts. 

· Responsible for safety; tracking Additional Authorization Work (AWA); purchasing; and, daily schedules of personnel, equipment and materials associated with landscape management and enhancement projects.

· Ensures all workers compensation insurance claims are properly documented and reported immediately. 

· Contact utility company regarding line location and secure any permits required or affirm their Area Managers/Field Managers have done so.

· Manage, direct, and train landscape management employees and perform annual reviews.

· Writes, maintains and updates company SOP’s for Landscape Management. (standard operating procedures)

· Ensures that company employee manual and safety manual are adhered to by all staff.

· Manage the daily operations of multiple maintenance properties and installations.

· Responsible for recruitment, hiring and retention of employees; and approval of timesheets and employee leave requests.

· Ensures that accounting receives all paperwork from the field on a timely basis.

· Responsible for initial site visits and cost estimating.

· Ensures that job cost reports are properly analyzed and disseminated.

· Assists in bidding process as needed. (ie. Hours, materials, ect)

· Assists in the development, implementation, and achievement of the company’s annual budget goals.

· Maintain a high level of quality and efficiency in the field. 

· Serve as liaison between MLI, property managers, owners, subcontractors, and vendors.

· Keep record of personnel matters, vehicles, and service requests

· Ensure customer satisfaction, respond to customer complaints and special requests, and promote company image

Qualifications

· Experience with commercial and residential landscape maintenance/enhancements/snow to include budgeting, job costing, materials management, project management, production and scheduling

· Horticulture knowledge to include plant identification

· Proficiency in irrigation systems, diagnosis and repair

· Knowledge of blueprints, takeoffs, plant material, hardscapes and water features

· Strong ability to lead, train and support crew members

· Ability to work in a team environment

· Must be customer service oriented

· Excellent written and verbal communication skills

· Familiarity with Microsoft Office Suite and job costing methods are preferred

· Certified Landscape Technician or Professional – (CLT / CLP) is a plus

· OSHA 30

Midwest Landscape Industries, Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, marital status, protected veteran status, or any other category as protected by law.