49 Customer Support Agent Jobs in Columbus, OH
Midwest Equipment Sales is Hiring a Customer Support Agent Near Columbus, OH
Company Background
Founded in 2009, Midwest Equipment Sales (“MWE”) is a rapidly growing developer, importer, and distributor of market leading products through two divisions: (1) aftermarket tracks and tires for the small and mid-size equipment industry (the “Tracks & Tires” division), and (2) outdoor power products, such as portable generators, pressure washers and battery products (the “OPE” Outdoor Power Equipment division). MWE markets its products primarily through e-commerce channels, both through its own website portal, as well as leading online retailers (such as Amazon, Lowe’s, and Home Depot).
Job Summary
Full Time
Retail
$42k-53k (estimate)
05/22/2024
07/21/2024
midwestequipmentsales.com
GROVERTOWN, IN
100 - 200
Private
LAWRENCE CONROY SR
$10M - $50M
Retail
Related Companies
The following is the career advancement route for Customer Support Agent positions, which can be used as a reference in future career path planning. As a Customer Support Agent, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Agent. You can explore the career advancement for a Customer Support Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Agent job description and responsibilities
For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
01/29/2022: Port Arthur, TX
A Customer Support Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
01/24/2022: Charleston, WV
Ensured superior customer service experience by addressing customer concerns, demonstrating empathy and resolving problems within a reasonable time frame.
01/19/2022: Anaheim, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/17/2022: Helena, MT
Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution.
02/06/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
03/13/2022: Reno, NV
Agents need to be trained for a wide range of customer service soft skills.
01/21/2022: Baltimore, MD
According to numerous studies, today’s consumers expect customer service to be more proactive and personalized.
03/07/2022: Bakersfield, CA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/26/2022: Dothan, AL
Second line support agents must remain calm and be completely understanding with each customer.
02/01/2022: Hialeah, FL
Step 3: View the best colleges and universities for Customer Support Agent.
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