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Roles & Responsibilities
π Job Opportunity at LEGOLAND Discovery Center and Sea Life Aquarium π
Are you ready to embark on a thrilling journey of excitement and conservation in the vibrant heart of the Kansas City Cluster? We are seeking a dynamic and passionate individual to join us as an Operations Supervisor, the guardian of unforgettable experiences for our guests. If you have boundless energy, a love for marine life, and a natural talent for leading enthusiastic teams, then this is your chance to shine!
Key Objectives:β’ π Guest Obsession Dynamo: Ensure excellent Guest Care, embodying the high standards set by Merlin's Guest Obsession. You'll be the beacon of exceptional service, turning every visit into a splash-tastic adventure.β’ π Lead from the Attractions Floor: Set the example! Inspire your team to cultivate a culture of enthusiasm, creativity, and dedication on the attraction floor.β’ π€ Team Motivation & Development: Propel your team to new heights through coaching, incentives, and championing their potential to tackle any challenge.β’ π Champion the Sea Life Experience: The Operations Supervisor will be trained to work and Lead in both LEGOLAND Discovery Center and Sea Life Aquarium, however this role will also be a Sea Life Champion. You will dive deep into Sea Life Education, shaping captivating experiences for our guests and leading a team dedicated to marine conservation and education.
Main Responsibilities:β’ π£οΈ Daily Briefings: Captain the ship with daily team briefings, ensuring everyone is on board and ready for the adventure ahead.β’ πΌ Department Lead: Assume the role of Duty Manager, overseeing guest service, presentation, technical operations, and safety standards.β’ π Innovation & Team Spirit: Encourage and support your team's innovative ideas, being the guiding light that sparks creativity and teamwork.β’ π Incentive Schemes: Collaborate with the Operations Manager to develop enticing incentive schemes, boosting motivation, KPI scores, and fostering a collaborative spirit.β’ π Customer Service Maestro: Take the lead on all Guest Obsession initiatives, ensuring every aspect of the business is viewed through the eyes of the guest.β’ π Continuous Improvement: Drive positive change by evaluating and recommending improvements in the visual appeal of all guest-facing areas and experience points throughout the attraction.
Health & Safety:β’ π·ββοΈ Safety Superhero: As our Sea Life Education Superhero, you are the guardian of Health, Safety & Security within your team. Ensure risk assessments, safe procedures, and a safety-first mindset are second nature.
Are You Ready to Make a Splash? Apply Now and Dive into the Adventure of a Lifetime!
The Benefitsβ¦Weβre growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects β ideal if youβre already fantastic and want to become even better (our magic can help here).Β
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Pay Range
USD $20.00/Hr.
Full Time
Retail
$55k-69k (estimate)
01/12/2024
04/10/2025
midwayinvestments.com
CONROE, TX
50 - 100
1995
MUKESH MITTAL
<$5M
Retail
Multi-disciplined firm that operates, constructs, and/or leases businesses across several verticals including petroleum, retail, hospitality, and healthcare. Entities include Midway Petroleum Group, Midway Fast Foods, Midway Ventures, and Zipps Liquor.
The job skills required for Operations Supervisor include Customer Service, Coaching, Innovation, Initiative, Continuous Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
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Operations supervisors are responsible for leading and supervising a group of employees.
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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Some companies require the operations supervisor to make major contributions to the functions of other departments.
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Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
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Step 3: View the best colleges and universities for Operations Supervisor.