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MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Macon, GA!
Who Are We?
As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day both external and internal.
All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do.
A Day In the Life as a Member Service Representative
The primary role of a Member Service Representative (MSR) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives and provide-world class member service to our members.
Our branches in Macon, GA consist of teams led by the Branch Manager. Our departments can be busy environments, processing requested financial transactions, resolving problems, and answering questions covering the spectrum of MidSouth products and services.
As a Member Service Representative, you would also have the responsibility of educating the members of products and services.
What Are We Looking For?
If you have worked in a financial institution or if you have been customer / member-facing in a role that requires a high level of accuracy and attention to detail, this position may be perfect for you!
In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end.
Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.
Experience : Six months to one year of similar or related experience. Minimum of 1 year of cash-handling experience preferred.
Employees in this role are expected to learn and perfect the MSR job function as well as MSCFCU products and services.
Education : A high school education or GED.
Interpersonal Skills : A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact wither others and / or is usually of a personal and sensitive nature.
How is the Work Schedule?
The Member Service Representative position is a full time role, working typically 40 hours weekly. Some weeks you may work on Saturdays, with a half-day during the week.
Member Service Representatives work in a rotation to cover Saturday work.
Are You Ready to Join Our Team?
Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews.
Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.
We will reach out to every applicant once the position is filled to inform you of the status of the position.
Note : This position has been posted for both internal and external applicants - meaning that current employees are eligible for this opportunity as well.
If this position is filled internally, all external applicants will be notified, stating that fact.
Additional Notes
This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
POSTED 02 / 23 / 2024
Job Posted by ApplicantPro
Last updated : 2024-02-25
Full Time
$33k-40k (estimate)
02/28/2024
04/11/2024
midsouthfcu.org
Macon, GA
50 - 100
The job skills required for Member service representative include Products and Services, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Member Service Representative.