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23 Customer Service Representative - State Farm Agent Team Member Jobs in Macon, GA

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Customer Service Representative - State Farm Agent Team Member
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$49k-64k (estimate)
Full Time 7 Months Ago
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Alan Parker - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Macon, GA

ROLE DESCRIPTION: 
As a Customer Service Representative with Alan Parker State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions and billing clarification.
  • Support licensed team members administratively, including setting appointments.
  • Enhance office organization.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Experience in office administration or sales is preferred
BENEFITS:
  • Hourly pay 
  • Growth potential/Opportunity for advancement within my office

Job Summary

JOB TYPE

Full Time

SALARY

$49k-64k (estimate)

POST DATE

10/27/2023

EXPIRATION DATE

05/23/2024

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The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.