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Description
Call Center Supervisor
MidLantic Urology was founded on the desire to advance urology health care for our patients. Our merger of the top urology groups in Philadelphia not only gives us the most recognizable and skilled urologists but also empowers us with the resources to continue to innovate with the most advanced treatments backed by clinical research.Our approach comes directly from the private practice model. We believe in highly personalized and compassionate care. Our specialists are by our patient’s side throughout their entire care journey. With 47 state-of-the art locations located throughout the region, we strive to provide the most convenient access to all our patients. The MidLantic Urology team thrives on pushing the envelope of what’s possible in urological medicine. Our advancement of urology health through clinical research makes us a stronger practice. We’re passionate about raising the bar for urological care in service of our patients. And we’re just getting started.
Job Overview:
We are a fast-paced urology practice seeking a friendly, compassionate, and organized Call Center Supervisor to join our team. The Call Center Supervisor answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient demographic information, and verifying insurance information. The ideal candidate has strong customer service and communication skills with the ability to work efficiently in a fast-paced environment. Must be available Monday through Friday. Learn more about our practice by visiting our website: https://midlanticurology.com/
Essential functions include but are not limited to:
Qualifications:
Additional Info:
MidLantic Urology is an equal opportunity employer
Full Time
Ambulatory Healthcare Services
$52k-69k (estimate)
05/14/2023
07/07/2024
uhurology.com
PLYMOUTH MEETING, PA
25 - 50
1976
$5M - $10M
Ambulatory Healthcare Services
The job skills required for Call Center Supervisor include Call Center, Customer Service, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Supervisor. Select any job title you are interested in and start to search job requirements.
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The Call Center Supervisor provides supervision and training to the call center staff.
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A Call Center Manager also recruits and trains new employees and tracks their productivity.
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An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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