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Job Description
This position is focused on patient and guest check in while providing an excellent guest service experience at the point of entry.
The Guest Assistant will greet all guests entering the facility with a welcoming and positive demeanor. They will ensure, if the guest is a patient, confirm scheduled appointment, provide registration onboarding and provide escort to the proper hospital destination.
The Assistant will welcome visitors and validate patient name and room number to ensure proper visitor management as well as communication of visitor guidelines.
The Assistant will respond to any immediate needs identified, within their capability or obtain the appropriate assistance for those needs outside of their scope of service.
The Assistant will be required to be aware of the location of all departments and general operations of the hospital so that knowledgeable answers will be given to guests in a timely manner.
The Assistant must exhibit a professional demeanor including making appropriate eye contact, smiling and rising to greet guests as they enter the building.
The Assistant should be able to demonstrate active listening and adaptability to the needs of the guest. The Assistant will be required to wear a uniform and maintain good grooming at all times.
SHIFT AND SCHEDULE
Monday-Friday 1 : 30 PM - 10 : 00 PM
ESSENTIAL FUNCTIONS / PERFORMANCE EXPECTATIONS
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual must be able to : Stand, walk, sit, stoop, reach, lift, use hands to operate equipment, speak and hear. Lifting is limited to 25 lbs.
The individual must have the ability to pull, push, lift and manipulate equipment.
Last updated : 2024-04-26
Full Time
Ancillary Healthcare
$25k-33k (estimate)
04/27/2024
05/09/2024
midlandhealth.org
KANSAS CITY, MO
25 - 50
Private
RESHUNDA N FUGATE
$50M - $200M
Ancillary Healthcare
The job skills required for Guest experience include Guest Service, Communicates Effectively, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest experience. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest experience. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest experience positions, which can be used as a reference in future career path planning. As a Guest experience, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest experience. You can explore the career advancement for a Guest experience below and select your interested title to get hiring information.