Midea America Corp. is one of the world’s largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. In North America we strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion and partnership with our teams. We are a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are also ranked #245 as a Fortune Global 500 company and offers one of the most comprehensive ranges in the home appliance industry. Midea America is a subsidiary of Midea with over 200 employees in the US and we are expanding our presence in North America.

Technical Expert- Appliances ECM Motor Product (Hybrid Work at Dallas Area is preferred; Fully Remote in U.S. could be considered for exceptionally strong background)

GMCC Welling is a Midea company who is specialized in ‘humanizing’ our latest technology and providing core component solutions for household appliances, automobile industrial control and the 3C industry with a high precision levels.

Job Description

1. Responsible for all technical support related aspects of existing customers and prospect customers: escalations, product performance, system installations, improvement programs, and upgrades.

2. Responsible for the documentation of development technology challenges in the North American market and facilitate the problem solving with internal and external contacts;

3. Shortlist the quality needs of clients; document the voice of the customer; facilitate internal audit preparation and serve as a point of contact for client factory site audit.

4. Take the lead in technical support (process, after-sales, etc.) in North American market (ECM priority);

5. In charge of the whole value chain management of North American market.

Requirement

1. Bachelor's degree or above, Major in electrical, mechanical, refrigeration or related engineering

2. Familiar with HVAC system or ECM motor engineering.

3. Five years and above experience with HVAC or appliance OEMs components supply chain business in U.S Market.