Job Overview:

We are looking for a skilled IT Administrator to provide fast and effective support to our employees. The ideal candidate will be required to respond to inquiries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective IT solutions. You may also be required to provide basic computer training, modify hardware systems, install computer peripherals, and perform computer and printer maintenance.

What You'll Need:

• Manage Help Desk tickets in a timely manner with appropriate documentation
• Collaborate with Human Resources to efficiently onboard and offboard employees
• Respond to customer issues via phone, email and computer chat quickly and efficiently
• Ability to work independently to resolve issues 
• Run diagnostics to resolve employee reported issues
• Install, make changes and repair computer hardware and software
• Follow-up with employees to ensure issues are resolved
• Perform other IT duties assigned

What You'll Do:

• Microsoft Certified Systems Engineer designation, preferred
• 2 years of experience working in a help desk environment
• Flexibility to work a variety of shifts with minimal notice
• Available to work regular overtime
• Proficiency with a MAC and IOS computers
• Excellent oral communication skills
• Detail oriented and organized in order to keep detailed notes on tickets
• Ability to diagnose and resolve basic computer technical issues
• Ability to work independently to resolve issues 

The Perks:

• The ability to work for a 2023/2024 Great Place to Work certified company
• Competitive compensation packages
• Maternity/paternity packages like no other employer out there
• Medical, Dental, Vision insurance benefits
• 401(k)
• 401(k) match
• Paid time off 
•  Birthday off (paid) after 1 year of service

About Middleton Meyers: Middleton Meyers is a fully integrated multifamily services provider. Through an unwavering commitment to excellence we develop and execute turnkey solutions for clients, partners and residents. This commitment has enabled Middleton Meyers to manage properties and projects successfully for large and small clients. We always strive for better results, better systems and better ways to serve. Our team of professionals have experience in all facets of multi-family operations and focus on maximizing performance of stabilized and value-add properties through proactive involvement in property management, capital investment and disposition activities.

Equal Opportunity Employer:

Middleton Meyers is committed to the principles of Equal Employment Opportunity. The employment practices and decisions of the Company will not be influenced or affected by an applicant or Associate's race, color, sex, religion, creed, national origin, ancestry, age, disability, handicap, sexual orientation, marital status, AIDS/HIV/AIDS-related complex status, protected genetic information, sickle-cell trait, veteran status, or any other protected class.