WHO IS OUR IDEAL HOTEL CANDIDATE?

• Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
• Make an impact on your guests by making each experience unique and tailored to them.
• Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
• Empowered individuals are our favorite – be your bold self.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

• Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
• This is an 11pm-7am shift, Need to ensure that lobby is cleaned, make coffee in the morning.
• Takes reservation requests and making adjustments to reservations as needed
• Works with Hotel Management and other team members to provide an excellent guest experience, helping mgmt with their daily reports.
• Uses our front desk computer system to complete customer transactions and run reports
• Communicates with the housekeeping team to be aware of room availability or guests
• Resolving all guest concerns for the evening.

QUALIFICATIONS

• HS Diploma or equivalent work experience
• 1-2 years in a previous customer service position
• Basic office skills (i.e. math, cash handling, computer skills, etc.)

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)
• Hotel experience: 1 year (Preferred)

Work Location: In person