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Employee ownership boosts motivation, productivity, and commitment while fostering a positive work culture and financial rewards.
We offer full time employees access to Life Insurance, a 401k, Medical Dental Insurance and more!
We are proud to promote diversity, inclusivity, and fairness, creating a positive and thriving work environment for all.
Mid-Hudson Cablevision, Inc. reaffirms its policy of providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, or Vietnam-era or special veteran status. This policy is established and administered in accordance with all applicable federal and state laws. Where disabled individuals make known their disabilities, Mid-Hudson shall provide reasonable accommodation to the extent required by law to enable such employees to perform the essential functions of their jobs and to enjoy the same benefits and privileges as are enjoyed by employees without disabilities.
Mid-Hudson Cablevision is looking for an Internet Service Representative to join its call center team. We offer a friendly, comfortable business environment.
This position is located in our Hudson, NY location and is a full-time 40 hour per week position. Must be available to work nights, weekends and other varying shifts, including overtime and on call hours. Mid-Hudson offers a robust benefit package to full-time employees, including health and dental benefits, 401K, supplemental insurances, life insurance and ESOP benefits.
Internet Service Representatives are responsible for taking technical support calls from customers and troubleshooting to identify appropriate resolution for broadband internet services. Verifies network outages and escalate to appropriate fix agents to ensure timely resolution. Accurately documents problems including detection information, diagnostic results and repair information by utilizing and network monitoring tools. Uses multiple software systems and applications to ensure customer service issues are completed accurately. Works on straight forward tasks using established procedures.
Core Responsibilities:
Experience:
Employees at all levels are expected to:
Job Type: Full-time
Salary: $18.00 per hour
Benefits:
Full Time
Television & Broadcasting
$36k-45k (estimate)
04/11/2024
06/10/2024
mhcable.com
CATSKILL, NY
25 - 50
1971
Private
JAMES M REYNOLDS
$5M - $10M
Television & Broadcasting
Mid-Hudson Cablevision offers digital cable television, internet access and home phone services.