Description

POSITION SUMMARY: Responsible for performing all billing related activities for the Senior Services Program.

ESSENTIAL JOB FUNCTIONS:

• Perform regular and ongoing contact with service providers as needed to ensure the timely submission of worker logs and billing grid.
• Conduct ongoing review checks on all received billing documents to ensure quality standards are met.
• Ensure the timely updates of all billing information in eCIRTS.
• Complete ongoing billing cross-checks to ensure congruency of data.
• File all billing and worker logs as required.
• Submit eCIRTS reports, invoices, and client individual reports to finance.
• Enter data into the ServeTracker database for client tracking and generating reports.
• Provide ongoing training to provider staff as needed as it relates to billing requirements.
• Complete retroactive change forms as required.
• Assist in the completion of service data reports.
• Assist in the preparation and submission of statistical reports to the Program Director/Service Area Managers as required.
• Must be proficient in the utilization of Excel spreadsheets.
• Assist with telephone calls, taking messages, and providing general information to clients and the public as needed.
• Ensure all other data elements are updated into eCIRTS as required.
• Attends and actively participates in training programs, staff meetings, and other meeting/trainings as directed.
• Maintains confidentiality in all aspects of client, staff and agency information.
• Maintains professionalism, a positive image, and effective working interactions with co-workers, clients, and all outside contacts within the community.
• Uses and follows the policies/procedures of Mid Florida Community Services, Inc., including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.

NON-ESSENTIAL/SECONDARY FUNCTIONS:

Performs any additional duties as directed or assigned by supervisor, management staff, program director or Mid Florida Community Services, Inc. management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position.

Qualifications

JOB STANDARDS:

Education: High School diploma or equivalent.

Experience: At least one (1) year of billing related experience, accounting background preferred.

Licenses & Certifications: Valid Florida driver’s license and be insurable by Company’s current carrier. Subject to Federal, State and Local legal requirements/background checks/clearance for working with a vulnerable population.

CRITICAL SKILLS, ABILITIES, & EXPERTISE:

Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Sitting, standing for long periods of time, use of fingers, arms, hands and legs and voice/talking are constant. Good eyesight (correctable) and hearing (correctable) are essential. Squatting, walking, handling, grasping, stretching/reaching, bending at the waist, driving and light lifting and/or carrying (up to 15 lbs.) are frequent. Pushing, pulling, kneeling, balancing, turning, feeling, medium lifting and/or carrying (up to 50 lbs.) are occasional.

Equipment: Computer, facsimile, copy machine, calculator, multi-line phone and other small office and instructional equipment and vehicle.

Skills & Expertise: Ability to work with limited direction. Knowledge of organizational methods. Skills in completing work with a high degree of accuracy. Ability to effectively communicate orally and in writing. Ability to establish effective working relationships with people, including supervisors, peers, vendors, and clients. Ability to compile data from various sources, departments, etc. Expertise in the operations of Word processing, and Window based applications. Ability to use and operate personal computer and general office equipment. Skills in customer service and dealing with difficult individuals. Ability to work in a multi-task environment. Ability to maintain client and staff confidentiality.

ENVIRONMENTAL JOB FACTORS:

Job Location: Primary location is within Hernando/Polk Counties. Occasional travel to other counties required.

Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working with others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle.