1. Under the delegation of a licensed practitioner, delivers high quality care to assigned patients.
2. Administers medications as directed by physician/ nurse practitioner.
3. Greets, and rooms patients
4. Maintains adequate inventory of medical, office, and pharmaceutical supplies
5. Maintain a welcoming and compassionate atmosphere for patients.
6. Perform administrative duties such as scheduling appointments and maintaining patient records.
7. Prepare exam rooms and equipment for patient visits.
8. Take patient vitals and medical history accurately and efficiently.
9. Assist with procedures as directed by healthcare providers.
10. Educate patients on health-related topics and provide resources for further information.
11. Ensure patient privacy and confidentiality is maintained at all times.
12. Maintain cleanliness and organization of exam rooms and common areas.
13. Communicate effectively with patients, healthcare providers, and other team members.
14. Adhere to all safety protocols and infection control measures.
15. Collaborate with other medical professionals to coordinate patient care.
16. Scribe for the provider.
17. Provide emotional support and comfort to patients during appointments.
18. Participate in quality improvement initiatives to enhance patient care
19. Perform medication management and medication verification for clients, under the direction of the provider.

1.  Under direction of the provider, provides primary clinical, administrative and coordinative functions to a team of health professionals with clients participating in the mental health care-based Medication Assisted Treatment (MAT) for patients with substance use disorders.
2. Performs care coordination, panel management and in-depth knowledge of plans of care to support patients and the care team.
3. Provides primary coordinative functions related to the program, including implementation, analytics functions and processes that enable true and effective teamwork, as well as proactively gathering data, analyzing current processes, identifying steps for improvement, and developing processes to optimize team performance.
4. Keeping an eye on the big picture of what is going on in their team at all times, chart scrubbing with the provider prior to appointments, communication with clients, and communication and coordination with other members of the mental health clinic.

• High school Diploma or equivalent
• Graduation from an accredited medical assisting program.
• One year experience in a mental health clinic, healthcare related clinic, or hospital-based clinic setting.
• Experience working with individuals who have severe and persistent mental illness, substance abuse disorder and/or developmental disabilities is preferred.
• Experience working with the underserved populations– Uninsured, Medicaid, Medicare is preferred.
• Experience providing coordinative program support is preferred
• Bilingual Spanish/English is preferred.
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
• Must possess a valid Oregon or Washington Driver’s license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings.

• Work is performed in an office and outpatient clinic setting. Noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. The employee may regularly travel between Hood River and The Dalles as needed for client services.
• Universal Precautions and remaining alert to environment are critical to address the potential for violent behavior, safety concerns, biohazards, noise and contaminants.
• This position is exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office and medical clinic. Special attention is required for precautions for infection control.

MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.