Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Mid American Signal is an established Support Technician in the Midwest United States, specializing in Traffic Signal Systems, Intelligent Transportation Systems, Connected Vehicle Systems & Roadway Lighting Systems. We are currently planning to expand our team by seeking to employ a full-time, skilled Support Technician based in the Minneapolis/St Paul metro area.

Qualified candidates shall meet the following requirements as a minimum:

• International Municipal Signal Association – Traffic Signal Technician Level II certification or ability to obtain same within two years of employment, or other verifiable experience
• Tier One & Two technical support and understanding of traffic signal control systems
• Assist customers in solving basic to complex traffic control system issues
• Ability to work productively and collaboratively in a remote office environment
• Perform trouble calls, system commissioning, and assist with customer training
• Valid driver's license - must meet insurance underwriting requirements

Preferred candidates should be able to meet the following:

• 3 years experience - Support Technician in a Traffic Signal and/or Intelligent Transportation Systems or related field;
• Must have the flexibility to travel (average 40% of time, as high as 70% of time) to customer locations within assigned region
  • Travel to our Kansas City, KS headquarters is also occasionally required
• Professionalism, customer service skills, and effective communication skills
• Ability read and understand electrical wiring diagrams and civil traffic engineering plans
• Ability to understand and set up software, networking, and programmable logic circuits
• Experience with Microsoft Dynamics 365 CRM and Microsoft Office suite

Schedule is Monday through Friday with occasional weekends

Company Benefits include: * PTO * Some Paid Holidays * Insurance (Group Health and Dental), 401K Retirement Plan

Salary: Competitive pay with production bonus incentives

Job Type: Full-time

Education:

• High school or equivalent (Required), 2-year college or technical college degree preferred

Flexible work from home options available.