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1 Front Desk Specialist Roseville Job in Roseville, MI

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Michigan Institute for Neurological Disorders
Roseville, MI | Full Time
$32k-44k (estimate)
9 Months Ago
Front Desk Specialist Roseville
$32k-44k (estimate)
Full Time | Ambulatory Healthcare Services 9 Months Ago
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Michigan Institute for Neurological Disorders is Hiring a Front Desk Specialist Roseville Near Roseville, MI

Front Desk Specialist Roseville
Classification FSLA
Non-Exempt - hourly
Salary Grade/Level/Range
Experience, longevity, within company pay structure.
Reports to
Operations Manager
Summary/Objective
Work Environment
This job operates in a medical office facility. Sits at desk, routinely uses standard office equipment, computers, phones, photocopiers, scanner, filing cabinets and fax machines.
Essential Functions
  • Claim edits from Greenway
  • Claim edits from Clearinghouse
  • Handles complaints about inaccurately submitted claims with registration errors and follow up with training/write ups for repeat offenders
  • Phreesia support liaison when pads go down to investigate the error
  • Assists new front desk staff with logins to websites
  • Trains new front desk staff to include how front desk impacts billing
  • Fixes duplicate accounts
  • Assists Medical Assistants when a patient’s check in needs to be corrected
  • Runs no revenue category reports and applying credits to outstanding balances
  • End of day balancing of Phreesia and ensuring all payments have been posted and applied accordingly
  • Handles all calls from front desk as it relates to insurance and check in process
  • Adds insurances into Greenway
  • Generates and sorts claims
  • Orders supplies: paper, envelopes, toner, claims
  • Cleans out remit drawer
  • Fills out hud, medical expense paperwork
  • Manages the front desk team leads and provides annual reviews. Sits in on all front desk reviews with the assigned team lead.
  • Works out coverage issues for front desk with the Operations Coordinator and other team leads
  • Must have a thorough understanding of Greenway and Phreesia as it relates to both front desk and billing
Physical Demands
This position requires the ability to lift files, open filing cabinets and bend or stand, sit as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday 8 to 4 or 9 to 5. Due to the nature of the work this position is not eligible for tele-commuting.
Travel
None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice and may be assigned additional duties as needed. Employee must adhere to all approved policies, procedures and philosophies.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$32k-44k (estimate)

POST DATE

08/10/2023

EXPIRATION DATE

05/29/2024

WEBSITE

mindonline.com

HEADQUARTERS

FARMINGTON HILLS, MI

SIZE

50 - 100

FOUNDED

1969

CEO

LOUIS E RENTZ

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Michigan Institute for Neurological Disorders

The Michigan Institute for Neurological Disorders (MIND) is the largest, private, multi-specialty neurological care provider in Michigan. MIND was developed to provide the most comprehensive diagnostic, therapeutic, and supportive services to patients and their families affected with neurological conditions of the brain, spine and nervous system. MIND offers patients the ability to receive testing, diagnoses, disease management planning and many times treatments all within the same day; through onsite cutting edge neuro-diagnostic testing, procedures, neuro-imaging, research and infusion servi...ces. MINDs highly specialized and dedicated neurologists, neuro-radiologists, nurse practitioners, certified technicians, nursing staff and associated patient-care support staff, are committed to providing compassionate, comprehensive treatment and care in an effort to improve outcomes and our patients and their families quality of life. More
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