The Miami HEAT and the Kaseya Center are looking for a Receptionist to ensure that all incoming guests and callers are received in a Five-Star manner. Essential Duties & Responsibilities. ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Answer all incoming calls in a polite, professional manner. Provide answers to general information questions, route...
The Retail Sales Associate is responsible for selling merchandise and attending to customers at The Miami HEAT Store in Pembroke Lakes Mall. Essential Duties & Responsibilities. ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service...
Position Summary: The Retail Sales Associate's main responsibility is to sell merchandise and attend to customers in the FTX Arena store and counters. This position entails on stocking, visual merchandising and cashier duties. Excellent customer service skills are expected at all times. High school diploma or general educational degree (GED). Six months to one year of cashier/retail experience and strong customer service skills preferred. Success...
Position Summary: The Retail Sales Associate's main responsibility is to sell merchandise and attend to customers in the FTX Arena store and counters. This position entails on stocking, visual merchandising and cashier duties. Excellent customer service skills are expected at all times. High school diploma or general educational degree (GED). Six months to one year of cashier/retail experience and strong customer service skills preferred. Success...
The Mobile Team is seeking team-oriented, enthusiastic, tech-friendly individuals to join our department and help achieve our fan-facing goals. As a member of the A-Team, you will collaborate with our department to assist with: mobile ticketing, the Miami HEAT app, mobile ordering, HEAT Rewards loyalty program, our arena-wise cashless initiative, HEAT Elite VIP reservations, and all other things HEAT tech. As a member of the A-Team, you will be r...
Do you want to work for a Championship organization. We have the job for you. The HEAT Group is seeking to hire an Arena Tour Guide. We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a passion for sports, entertainment, and Miami culture who enjoys interacting with diverse groups of visitors. As a part-time Arena Tour Guide, you will lead engaging, informative...
The Miami Heat Retail Store at Dadeland Mall is seeking to hire a Retail Associate. The Retail Sales Associate's main responsibility is to sell merchandise and attend to customers in the Dadeland Mall store. Effectively use product knowledge to sell all merchandise and adhere to the customer service program. Six months to one year of cashier/retail experience and strong customer service skills preferred. Essential Duties & Responsibilities. ESSEN...
The Miami HEAT are seeking a Ticket Sales Intern to assist and provide support to the Sales Department. Should be self-motivated and enjoy an ever-changing Business Operations environment where needs and responsibilities fluctuate daily. Essential Duties & Responsibilities. ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list. Sales Department interns wil...
The Miami HEAT and the Kaseya Center are seeking to hire a Valet. This role will be responsible for inspecting, retrieving, parking, and accounting for customers’ vehicles. Essential requirements: High school diploma or general education degree (GED). Must have six months to 1 year of related experience and/or training. Strong customer service skills and clean driving record required. Desired Qualifications. To perform this job successfully, an i...
Duties. The Miami HEAT and Kaseya Center are hiring for Guest Experience Representatives that serve as liaison between the Kaseya Center guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Essential duties include but are not limited to. Greets and directs guests as needed inside and outside the facility. Deal with cus...
The Premium Concierge serves as liaison between Kaseya Center premium guests and the Arena staff to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Food and Beverage, Housekeeping, and general Arena Operations. The Premium Concierge manage the Premium entrances, from the luxury suite level to center court seats, and assist with guest service issues providing top customer services to the Elite members. Res...
The Miami HEAT’s Broadcast Services team is looking to hire qualified event technicians. Become a part of a championship sports organization while building your skills across a range of live events including Miami HEAT NBA Basketball Games, Concerts, Special Corporate and Marketing Events. Day-to-day operations will include the setting up, operating, and striking of conventional audio/video/lighting/IT equipment as well as working with proprietar...
