9 refunds specialist call center agent Jobs in miami, fl
Craftexcom is Hiring a Call Center Customer Service Agent Near Miami, FL
Job Description
Job Title: Call Center Customer Service Agent
Full timeKey Responsibilities
- Answering phone calls and responding to customer emails promptly and professionally
- Providing accurate and detailed information about our products and services
- Assisting customers with placing orders, processing payments, and tracking shipments
- Resolving customer complaints and concerns in a proactive and efficient manner
- Updating customer accounts and maintaining accurate records of customer interactions
- Collaborating with other team members to provide a seamless customer experience
- High school diploma or equivalent
- Prior experience in a customer service role, preferably in a call center environment
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in using computer systems and software applications
- Ability to work independently and as part of a team
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and inclusive work environment.
Job Summary
Full Time
$33k-44k (estimate)
06/02/2024
06/15/2024
The following is the career advancement route for Call Center Customer Service Agent positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Agent. You can explore the career advancement for a Call Center Customer Service Agent below and select your interested title to get hiring information.
