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The Call Center Agent will provide support to the Internal Revenue Service (IRS) contact center by answering general taxpayer questions on various topics including but not limited to various credits such as Economic Impact Payments (EIP) and Advanced Child Tax Credit (ACTC).
Duties may include:
Work Schedule
You shall be available to receive calls to service customers Monday through Friday, 7:00 a.m. – 10:00 p.m. Eastern Standard Time. May be required to work additional hours as needed to complete assignments or projects.
To be considered, you will have:
Strongly preferred skills:
Compliance:
To be considered for this position, all applicants must apply on the company website, https://katmaicorp.com/life-at-katmai/
We are a VEVRAA Federal Contractor
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. https://katmaicorp.com/life-at-katmai/#equal_opportunity
Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).
Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees.
Full Time
$35k-45k (estimate)
04/11/2023
05/28/2024
The job skills required for Bilingual Call Center Agent (Spanish Speaking) include Customer Service, Call Center, Communication Skills, Data Entry, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Call Center Agent (Spanish Speaking). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Call Center Agent (Spanish Speaking). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Call Center Agent (Spanish Speaking) positions, which can be used as a reference in future career path planning. As a Bilingual Call Center Agent (Spanish Speaking), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Call Center Agent (Spanish Speaking). You can explore the career advancement for a Bilingual Call Center Agent (Spanish Speaking) below and select your interested title to get hiring information.