With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

We are seeking a dedicated and enthusiastic Marina Operations Assistant / Dockhand to join our team. This unique role combines responsibilities related to marina operations and dockhand duties, ensuring a smooth and enjoyable experience for our boating enthusiasts.

What you'll be doing:

As a Marina Operations Assistant / Dockhand, you will be responsible for assisting in the day-to-day operations of our marina while providing exceptional customer service to boat owners and guests. This role involves a mix of administrative tasks, marina maintenance, and assisting with boat docking/fueling and some cleaning duties. We are looking for candidates who are enthusiastic about working both indoors and outdoors.

Key Responsibilities:

1. Customer Service:
- Greet and assist boat owners and guests in a friendly and professional manner.
- Answer customer inquiries, provide information, and assist with reservations and registrations.
- Ensure a welcoming and enjoyable experience for all visitors.

2. Marina Operations:
- Assist in the overall maintenance and cleanliness of the marina facilities, including docks, walkways, and common areas.
- Monitor and report any safety hazards, maintenance issues, or damage to equipment or facilities.
- Assist with fueling operations, waste disposal, and other marina-related tasks.

3. Dockhand Duties:
- Assist boat owners with docking, undocking, and securing their vessels.
- Provide guidance and assistance to boaters during the mooring and launching processes.
- Handle lines, fenders, and other equipment as needed.
4. Administrative Tasks:
- Maintain accurate records of boat arrivals, departures, and payments.
- Handle cash transactions and process payments for services rendered.
- Assist in the preparation of schedules, reservations, and paperwork.

5. Safety and Security:
- Enforce marina rules and regulations to ensure the safety and security of all guests and vessels.
- Assist in emergency response procedures and be prepared to offer assistance during rescue operations.

Qualifications:

- Previous experience in a customer service role is preferred.
- Basic knowledge of boating and marina operations is a plus.
- Strong communication and interpersonal skills.
- Ability to work outdoors in various weather conditions.
- Physically fit and capable of lifting heavy objects.
- Excellent problem-solving skills and attention to detail.
- Basic computer skills for record-keeping and reservation management.

- Experience working with Excel, Outlook, and Word required.

- Able to work both independently and as a part of a team.

- Reliable with good time management skills and the ability to organize and prioritize work.

- Able to lift up to 50lbs.

- Adaptable to working in a fast-paced environment.

Working Conditions:

- This position may require working weekends, evenings, and holidays, as marina operations typically extend throughout the boating season.
- Exposure to outdoor elements and physical demands, including lifting and carrying heavy objects, may be required.

Benefits:

- Competitive salary
- Employee discounts and purchasing perks
- Opportunities for professional development and advancement within the company
- Health benefits (if applicable)

If you are a dedicated and customer-oriented individual who enjoys the waterfront lifestyle and wants to be a vital part of our marina's success, we encourage you to apply for the Marina Operations Assistant / Dockhand position. Join our team and become an essential part of our vibrant boating community.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.