Company Overview:

Welcome to MGM Wine & Spirits Plymouth, a premier destination for wine, spirits, and craft beers in the heart of Plymouth. Our store prides itself on providing an exceptional customer experience, offering a diverse selection of high-quality products, and delivering outstanding service to our loyal patrons. We are now seeking a dynamic and motivated Liquor Store Assistant Manager to lead our dedicated team and take our store to new heights of success.

Position: Liquor Store Manager

Location: MGM Wine & Spirits Plymouth

Job Summary:

As the Liquor Store Assistant Manager, you will be responsible for overseeing all aspects of store operations, ensuring a seamless and delightful shopping experience for our customers. You will lead and inspire a team of knowledgeable sales associates, promoting a customer-centric culture while driving sales, managing inventory, and maintaining a clean and inviting store environment. Your passion for the liquor industry, strong leadership skills, and exceptional business acumen will be key to your success in this role.

Key Responsibilities:

Team Leadership: Hire, train, and develop a skilled and motivated sales team. Provide ongoing coaching, feedback, and support to enhance their product knowledge and sales skills. Foster a positive and collaborative work environment, ensuring team members are engaged and aligned with the store's goals.

Customer Experience: Ensure that every customer interaction is exceptional. Lead by example in delivering superior customer service, addressing customer inquiries and concerns promptly, and building strong relationships to drive repeat business.

Sales Performance: Set ambitious sales targets and implement strategies to achieve and exceed them. Monitor sales metrics, analyze data, and develop action plans to improve performance and capitalize on business opportunities.

Inventory Management: Oversee inventory levels, ordering, and stock rotation to ensure a diverse and well-stocked product selection that meets customer demands. Minimize product shrinkage and handle vendor relations effectively.

Visual Merchandising: Maintain an appealing store layout and engaging product displays that showcase the store's offerings and drive sales. Ensure product pricing and signage are accurate and consistent.

Compliance: Uphold all local, state, and federal regulations concerning the sale of alcoholic beverages, including age verification, record-keeping, and licensing requirements.

Financial Management: Develop and manage budgets, monitor expenses, and implement cost-saving measures without compromising product quality or customer satisfaction.

Marketing and Promotions: Collaborate with the marketing team to create and execute effective promotions, events, and loyalty programs that attract new customers and enhance customer retention.

Health and Safety: Ensure a safe and clean working environment for employees and customers, adhering to all safety guidelines and protocols.

Continuous Improvement: Stay abreast of industry trends, competitor offerings, and customer preferences. Propose and implement innovative ideas to enhance the store's performance and reputation.

Qualifications and Requirements:

• Proven experience (minimum of 2 years) in the liquor retail industry.
• Strong passion for and knowledge of wines, spirits, and craft beers.
• Exceptional leadership and communication skills, with the ability to inspire and motivate a team.
• Solid track record of driving sales and achieving targets in a retail environment.
• Excellent customer service skills, with a customer-centric approach to business.
• Demonstrated proficiency in inventory management and vendor relations.
• Familiarity with retail software and point-of-sale systems.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours, including evenings and weekends.
• Must be at least 21 years of age due to legal requirements for selling alcoholic beverages.

Benefits and Perks:

• Competitive salary with performance-based incentives.
• Health insurance and retirement savings plans (Available based on experience)
• Generous employee discounts on products.
• Opportunities for career growth and advancement within a growing organization.
• A supportive and inclusive work environment with a focus on employee well-being.

Join MGM Wine & Spirits Plymouth and be part of a team that thrives on providing exceptional products and service to our valued customers. As our Liquor Store Assistant
Manager, you will play a pivotal role in shaping the success of our store and creating lasting customer relationships. Come join us in this exciting journey, where your passion for the industry will be celebrated, and your contributions recognized. Apply now and embark on a rewarding career with MGM Wine & Spirits Plymouth!

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 2 years
• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person