The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
In the role of a Front Desk Clerk, you'll embody the essence of hospitality, guaranteeing that each guest is warmly welcomed and deeply appreciated from their very first interaction to check out. By understanding the guests' unique stories and needs, you will own their experience to create WOW moments and memories they will carry far beyond their stay with us!
THE PAY RATE: Starting at $19.00/hr
THE DAY TO DAY

• Welcome guests warmly, providing exceptional service and addressing any complaints following our S.H.O.W. Service Basics
• Manage early and late arrivals/departures, walk-ins, and check-ins/check-outs smoothly and professionally
• Offer upgraded accommodations when available and promote enrollment in our M life loyalty program to enhance the guest experience
• Work closely with Housekeeping and other departments to fulfill guest expectations and special requests
• Accurately post charges and credits, handle payments, and maintain cash handling procedures responsibly
• Issue keys while prioritizing guest security, privacy, and confidentiality, ensuring a relaxing and hassle-free experience
• Perform any other duties as needed to ensure guest satisfaction and a seamless experience

THE IDEAL CANDIDATE

• Prior experience is a plus
• Able to well under pressure and in high conflict situations
• Strong organizational abilities and attention to detail
• Positive attitude and a willingness to learn
• Proficient in bilingual communication

WHAT YOU'LL NEED

• Must be 18 years of age or older
• High school diploma, GED or equivalent experience
• Proficiency in basic computer applications
• Flexibility to work evenings, weekends, and holidays as needed

THE PERKS & BENEFITS

• College opportunity programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Free meals in our employee dining room
• Free parking on and off shift at all MGM properties
• Professional and personal development through programs and networking opportunities

Are you ready to JOIN THE SHOW ? Apply today!