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FIRST IMPRESSIONS TEAM | JOB DESCRIPTION
At Meyer’s, we’re on a crusade to help owners improve the relationship between them and their dogs and be the HERO in their lives and we're the lifeguards. We are YODA and the pet owner is LUKE SKYWALKER. We exist for the pets & the owners who are not only visit the farm but in the community. We're doing work that matters.
Meyer’s is 3rd generation dog professionals. Kent & Gwen Meyer have led Meyer’s since their mid-twenties when they weren’t believable. They now have been teaching “dog speak” for over 25 years and have woven dog behavior into every aspect of services at Meyer’s. That will never change. What WILL change—and HAS to change—is HOW we do things. We’re changing every day so we can INSPIRE more & more people with their dogs . . . and our Team of 45 is changing and growing fast. We need help.
A FEW OF OUR VALUES:
WARRIOR SPIRIT – we never give up
SERVANT HEART – we follow the Golden Rule and embrace our tribe
FUN ATTITUDE – passionate about what we do and celebrate successes
WOW OUR CUSTOMERS – deliver world-class hospitality, create memorable connections
By joining Meyer’s, you’re choosing to join our clear mission: We provide EDUCATION & SERVICES to improve the RELATIONSHIP between dogs & their owners.
If this doesn’t fire you up, this is probably not the right career step for you. If it DOES, keep reading.
WHO GREETS GUESTS AT THE FARM
The hospitality team is often the first point of contact for new & existing guests for tours, reservations, information about our many services, and as such, this is one of the most important roles at Meyer’s. The team has both 1st Impression and Guest Relations staff who strive to take customers all the way to “Wow!”, doing work that matters. Meyer’s has a strong sense of community with many staff being part of the team for over 10 years building, innovating, and being part of something bigger than themselves.
The Hospitality team is looking for a 1st Impressions team member who will be responsible for communicating with our customers, being empathetic to the issues they are facing, and guiding them to a plan which best fits their pets’ needs.
If you answer yes to the following questions, you may have what it takes to be a 1st Impressions Team Member.
WHAT YOU BRING
Related Experience:
The Ideal Candidate is:
Requires basic computer skills and typing mastery.
A tenacious and resilient demeanor.
An innate hunger for growth.
A mentality that feedback is priceless.
Flexibility with change- we are constantly improving technology and processes, and the ability to pivot is crucial.
Basic Education:
Key Result Areas:
You must be comfortable making outgoing calls, emails throughout the day and meet and greet customers consistently.
For new clients, being a guide while soft-selling and being a champion for our farm.
For clients who have used the farm, discuss and document their experiences (i.e. what was done well and what needs improvement).
For clients who did not use our farm, discuss and document why and what we can do to improve the process.
WHERE YOU WILL BE LOCATED :
WHAT ARE THE PERKS OF A MEYER TEAM MEMBER?
Do you want to be part of this movement happening here? APPLY now!
Full Time
$38k-46k (estimate)
05/02/2024
05/15/2024
meyerspetcare.com
BELVIDERE, IL
50 - 100
1970
Private
GWEN MEYER
$10M - $50M
Consumer Services