JOB TITLE: Patient Services Advocate

LOCATION: Erie County Medical Center, Buffalo NY 14215

SALARY: $65,000 per year

This is great opportunity for someone interested in delivering outstanding customer service.

Experience in Healthcare foodservice is preferred.

Strong computer skills are required.

Metz Culinary Management is growing and we have openings for a Rock Star Patient Advocate to oversee the Food Service Experience in a busy hospital setting.

The Patient Experience Manager plans, coordinates and manages all patient/resident nutrition care activities complying with the standards established by Metz, regulatory agencies and client. Functions as a Process Improvement Specialist and member of the multidisciplinary health care team to implement nutrition care plans. Superior Patient Relations and Communications experience is required.

A successful candidate will have a strong knowledge of the importance of Customer Relations and Care in a clinical setting. 

Requirements

• Bachelor’s Degree Preferred
• Patient Services Leadership Experience
• Food Service Management Experience
• Strong Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports and letters
• Math skills to include stats, fractions, percentages, ratios and proportions in practical situations
• Strong Team Management Skills

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.