8 Customer Care Specialist Jobs in Columbia, MD
METTLER TOLEDO is Hiring a Customer Care Specialist Near Columbia, MD
- Timely and accurately processing customer orders by entering necessary data into SAP CRM.
- Coordinating inventory requirements with the supply chain department.
- Preparing accurate and timely quotes in SAP for custom and standard products based on customer requirements in support of the sales team.
- Maintaining customer files (paid invoices, closed sales orders, etc.)
- Initiating invoices for product and services in SAP and distributing to the customer.
- Following up with customers for return of product.
- Minimum high school diploma or GED.
- 1-3 years of experience in an administrative setting. Additional customer service experience is a plus.
- Experience with Microsoft Office, including Outlook, Teams, and Excel.
- SAP knowledge is highly preferred.
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement,perks, and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, EmployeeAssistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across Mettler Toledo
- Global recognition for the quality of our products and services
Working at METTLER TOLEDO AutoChem Inc. (www.mt.com/autochem) means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products. As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents.
- Our instruments increase the efficiency and effectiveness of chemists and engineers.
- Our products help develop profitable, green, and safe scientific processes.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Job Summary
Full Time
Durable Manufacturing
$48k-60k (estimate)
04/10/2024
07/16/2024
mt.com
COLUMBUS, OH
15,000 - 50,000
1963
ROBERT C ENICHAN
$3B - $5B
Durable Manufacturing
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About METTLER TOLEDO
Rainin, a METTLER TOLEDO Company, is the leading provider of advanced pipetting solutions for life scientists worldwide. We offer a wide selection of manual and electronic pipettes, BioClean pipette tips, and expert services that work together as a complete pipetting solution Pipetting 360. Rainin has long been the largest selling brand in North America and consistently rank among the top premium pipette brands in Europe, Asia and the Middle East. Top quality, innovative design and state-of-the-art production result in superior pipetting products with years of reliable operation. Rainin's fam...ily of premium brands include: Pipet-Lite XLS+ Manual Pipettes E4 XLS+ Electronic Pipettes BenchSmart 96 and Liquidator 96 96/384-well pipetting BioClean Tips PureSpeed Sample Preparation Tips Rainin Because the future is in your hands!
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The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
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