1 Area Service Leader - Industrial Weighing Products Job in Chicago, IL

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Area Service Leader - Industrial Weighing Products

METTLER TOLEDO

Chicago, IL | Full Time

$54k-70k (estimate)

1 Month Ago

Area Service Leader - Industrial Weighing Products

METTLER TOLEDO Chicago, IL

$54k-70k (estimate)

Full Time | Durable Manufacturing 1 Month Ago

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METTLER TOLEDO is Hiring an Area Service Leader - Industrial Weighing Products Near Chicago, IL

Our Opening and Your Responsibilities

The job is responsible for the supervision of field service technicians delivering repair, installation, and calibration services at customer locations within the territory.

Essential Duties and Responsibilities.

* First line supervision and management of field service technicians

* Communicate and enforce company policies as they relate to field service personnel

* Review and approve technicians' work hours, overtime, vacation, and personal time

* Collaborate with the scheduling team to ensure that technician resources are being used effectively to meet customers' expectations and complete all work in a safe and timely manner

* Evaluate field technicians' ability to safely deliver a quality service product

* Develop personal and technical training plans for each technician

* Coach and mentor service technicians with the goal of improving customer service & communication skills

* React to customer feedback regarding the quality or timeliness of the service delivery

* Drive behavior and processes to improve the effectiveness of the field service organization as determined by the following KPIs: technician productivity, First Visit Fix Rate, Windshield/Wrench Time

What You Need to Succeed

Education & Experience

Associates degree in business, operations management, or a technical discipline is preferred. Prior supervisory responsibility in technical discipline is preferred. Four to Seven years related experience and/or training, or equivalent combination of education and experience.
Industry Experience Preferred, or in related Industrial Industries

Our Offer to You

A company car with paid insurance for your work and personal needs
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, employee wellness programs, plus other perks and discounts
Parental and caregiver leave policies
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards
A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.

No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our . If you'd like more information about your EEO rights as an applicant under the law, please click here.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$54k-70k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/06/2024

WEBSITE

mt.com

HEADQUARTERS

COLUMBUS, OH

SIZE

15,000 - 50,000

FOUNDED

1963

CEO

ROBERT C ENICHAN

REVENUE

$3B - $5B

INDUSTRY

Durable Manufacturing

Related Companies

About METTLER TOLEDO

Rainin, a METTLER TOLEDO Company, is the leading provider of advanced pipetting solutions for life scientists worldwide. We offer a wide selection of manual and electronic pipettes, BioClean pipette tips, and expert services that work together as a complete pipetting solution Pipetting 360. Rainin has long been the largest selling brand in North America and consistently rank among the top premium pipette brands in Europe, Asia and the Middle East. Top quality, innovative design and state-of-the-art production result in superior pipetting products with years of reliable operation. Rainin's fam...ily of premium brands include: Pipet-Lite XLS+ Manual Pipettes E4 XLS+ Electronic Pipettes BenchSmart 96 and Liquidator 96 96/384-well pipetting BioClean Tips PureSpeed Sample Preparation Tips Rainin Because the future is in your hands! More
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