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JOB INFORMATION
Resume Due Date: April 17, 2024
Functional Job Title: Security Operations Center Operator
Department/Division: Internal Security Department
Work Location: Randall's Island
COMPENSATION
Earnings Potential: $62,825 - $82,458
Hay Points: 323
Overtime Eligibility: Eligible for paid overtime in accordance with FLSA
RESPONSIBILITIES
The Security Operations Center Operatorhas the following responsibilities: protecting and safeguarding MTA B&T revenue, property, and personnel through monitoring of, reporting on, and notifications regarding all electronic security systems in the Agency’s 24/7 Security Operations Center. Responsible for assisting with security operations initiatives, as well as other projects and security initiatives delegated by the Manager of, Security Operations Center. Ability to work various rotating and non-traditional tours, as needed (evenings, overnight, weekends, holidays, etc.), and to be held for mandatory overtime.
This position will also be assigned and/or deployed to address any Internal Security Department or B&T Security issues as deemed appropriate.
This position is responsible for ensuring the security of MTA B&T’s revenue, property and personnel by staffing the Agency’s 24/7 Security Operation Center.
QUALIFICATIONS
A baccalaureate degree from an accredited college or university in criminal justice, security management, business administration, or public administration, forensic science/computing, auditing, or a closely related major.
One (1) year experience in Criminal Justice, Security Management, Forensic Science/Computing, or a closely related field.
Additional years of experience can be substituted in lieu of education.
Associate degree in disciplines listed above and 3 years of experience as above.
High School Diploma and 5 years of experience as per above.
Proficiency in Microsoft Windows based operating systems, Microsoft office, and other applications.
Valid Driver’s License
Proficient written and oral communication skills in English as well as the ability to collect and interpret data effectively from verbal and written sources.
Ability to work rotating and non-traditional tours (evenings, overnight, weekends, holidays)
Ability to be held for mandatory overtime.
Ability to work in a multi-faceted, fast paced, and high intensity emergency environment while maintaining a calm and professional demeanor.
Ability to make critical decisions based on current data, experience, and business rules.
Superior event/task prioritization, organizational, and analytic based reporting skills.
Ability to effectively complete multiple critical parallel/concurrent tasks (multi-tasking).
Ability to pass a thorough background investigation.
PREFERRED
Network troubleshooting experience and formal training for Level 1 support.
Geographical familiarity with the New York City Metropolitan region.
Experience with access control systems, closed circuit television (CCTV) systems, intrusion detection systems or emergency dispatching (Police/Fire/EMS).
Ability to work independently with limited direction.
Previous experience in mass/public transportation systems.
OTHER INFORMATION
MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
HOW TO APPLY
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Full Time
Transportation
$60k-84k (estimate)
06/25/2023
04/12/2024
new.mta.info
BRONX, NY
15,000 - 50,000
Private
$3B - $5B
Transportation
The job skills required for Security Operations Center Operator include Oral Communication, Initiative, Microsoft Office, Transportation, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Security Operations Center Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Security Operations Center Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Security Operations Center Operator positions, which can be used as a reference in future career path planning. As a Security Operations Center Operator, it can be promoted into senior positions as an Emergency Response Planning Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Security Operations Center Operator. You can explore the career advancement for a Security Operations Center Operator below and select your interested title to get hiring information.