Description

• Develop, compile and distribute monthly progress reports for senior management.
• Manage process reviews and system audits pertaining to the installation testing and maintenance of the AFC (MetroCard/OMNY) System to ensure compliance with internal operating procedures and industry standards.
• Develop and maintain procedures for AFC equipment performance and productivity reporting, including overtime expenditures, safety related incidents, and progress reports for activities related to AFC Subway & Surface equipment maintenance and the AFC installations group.
• Provide support for ad-hoc analysis of data and reporting for internal, agency and state audit groups, as well as annual ISO and PCI compliance reviews.
• Compile data from multiple databases to perform analysis of MetroCard/OMNY transactions and equipment maintenance history.

• Experience working with dashboard applications and reports.
• Practical knowledge and experience with SPEAR, EAM, Maintenance Management Systems
• Working knowledge of electronics, inclusive of hardware and software interdependency
• Experience in maintenance processes or research and development for a large technical organization.
• Strong knowledge of NYCT and Subways rules, regulations, policies, and procedures
• Excellent verbal and written and project management skills.
• Strong Working knowledge of Microsoft Office applications.