Description

JOB TITLE: Contingent Temporary Coordinator, Training Support & Administration.

SALARY RANGE: $28.00 per hour

DEPT/DIV: People Department

SUPERVISOR: Director, Regulatory Compliance Training and Communications

LOCATION: 2 Broadway New York, NY 10004

HOURS OF WORK: 9:00 am - 5:30 pm (7 1/2 hours/day)

SUMMARY:

The Contingent of Training Support & Administration will play an integral role in communicating with managers to identify training needs and mapping out development plans for teams and individuals. The coordinator will be responsible for coordinating and supporting all Compliance training programs and administering activities and process transactions within the PeopleSoft Enterprise Learning Management (ELM) application.

RESPONSIBILITIES:

• Market available training to employees and provide necessary information about sessions.
• Enter transactions into the PeopleSoft database platform and track service requests.
• Maintain documents coming through ‘the Retrieve’, in order to review and index scanned documents and forms.
• Run reports to manage, monitor and provide KPIs as requested by various departments.
• Provide satisfactory customer service by receiving, analyzing, researching, and seeking resolution to assigned inquiries.
• Integrate (across agency teams) to document, research and resolve baseline system issues and possible errors.
• Keep up with state and federal laws and ensure compliance training is being scheduled and executed.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of PeopleSoft.
• Excellent usage and knowledge of Microsoft Word, Excel, Outlook, and the internet.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills.
• Ability to effectively interact with all levels of management and staff.
• Ability to act independently of others, exercise tactful judgment and maintain confidentiality when interacting with both internal and external contacts.

EDUCATION AND EXPERIENCE:

REQUIRED

• A Bachelor's degree or the equivalent work experience
• 1-3 years of administrative experience in a fast-paced Human Resources environment.

OTHER INFORMATION:

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $108,638 (this figure is subject to change) per year or if the position is designated as a policy maker.

HOW TO APPLY:

Qualified employees can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS HOME page or the JOB DESCRIPTION page.

For instructions on completing the online application, go to the MTA intranet site and click on the PeopleSoft Information hyperlink. From there select the User Guides hyperlink to gain access to the "Viewing/Applying for Jobs Online" guide under the Recruiting section of the page.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.