Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 163,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

SALARY: Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $40,000.

$1,500 Sign on Bonus for first time employees with MFS! ($500 on the first paycheck and $1,000 after completing six months of employment)

We are now hiring for a full-time Virtual/Hybrid Case Manager to join our South Chicago team!

ESSENTIAL JOB FUNCTIONS:  

• Using intermediate level skills, conducts comprehensive client assessment: works with more complex cases.
• Develops a written service plan with the client to meet client need, specifying goals to be achieved and services to be pursued.
• Supplements/service plans to meet client needs.
• As appropriate, provides advocacy, case management, and supportive counseling to individuals, families, and groups in coping with environment and interpersonal relationship issues.
• Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
• Handles emergency and crisis situations within target population.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Reassess and monitors client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• Identifies systems issues and reports to Program Director as appropriate. May work with community groups and may carry a special community assignment.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Maintains competencies in working with diverse populations in order to successfully engage clients in assessments, service/care planning and referral and linkage.
• Completes documentation/data entry on services rendered, attempted contacts, staffing, supervision, etc. in EHR and health population platforms in a timely manner.
• Works effectively with diverse staff and service populations.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree in Social Work or related field from an accredited college or university required. 
• One year of case management experience in a social service or healthcare setting required.

• Bilingual in Spanish preferred. 

• Crisis stabilization experience preferred. 
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently. 
• Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions, required.
• Ability to maintain assigned community and home-based services. 
• Ability to work effectively with diverse individuals and groups.
• Ability to work evening and weekend hours as needed.

ADDITIONAL REQUIREMENTS: 

• MFS staff are required to provide proof of vaccination or have an approved Medical exemption prior to starting employment. If an approved Medical is obtained, weekly testing may be required. 

Metropolitan Family Services offers a very generous benefits packet to our professionals: 

• Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
• Dental and Vision Insurance Options
• 12 paid Holidays
• Paid Time Off (PTO)
• 401K Plan
• Training and Professional Development Plan with E- Learning
• Wellness Initiative Program
• Employee Assistance Network