105 Patient Services Coordinator Jobs in Charlotte, NC
Metrolina Nephrology Associates is Hiring a Patient Services Coordinator Near Charlotte, NC
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication.
To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We also have a generous profit-sharing plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running.
A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information.
Duties include but not limited to:
- Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
- Confirms and enters current insurance information
- Collects and verifies patient demographic and insurance information
- Secures updated annual HIPAA forms
- Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
- Acknowledges patient arrival in the Practice Management System
- Activates lab orders
- Greets and guides patients through the registration process
- Answers and processes incoming calls asking appropriate questions for optimal direction.
- Delivers clinical updates to patients experiencing extended wait times
- Follow My Health Portal
- Encourages survey completion
- Schedules follow up appointments utilizing recall when necessary
- Schedules lab appointments
- Enters outgoing referral orders
- Reconciles encounter forms
- High School Diploma or equivalent.
- Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting.
- Patient representative experience preferred.
- Knowledge of the health care field and medical office protocols/procedures.
- Knowledge of specific assisting tasks related to the particular medical practice.
- Knowledge of information that must be conveyed to patients and families.
- Knowledge of legal and ethical considerations related to patient information.
Job Summary
Full Time
$71k-88k (estimate)
05/04/2024
05/19/2024
The following is the career advancement route for Patient Services Coordinator positions, which can be used as a reference in future career path planning. As a Patient Services Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Coordinator. You can explore the career advancement for a Patient Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities
A patient services coordinator performs administrative and customer service duties at a medical facility.
01/13/2022: Grand Rapids, MI
Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans.
01/03/2022: Santa Maria, CA
Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.
01/05/2022: Bradenton, FL
Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.
02/01/2022: Lebanon, PA
Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.
02/08/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICES COORDINATOR jobs
A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car
02/18/2022: Boulder, CO
Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.
02/06/2022: Wilmington, NC
A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.
01/29/2022: Juneau, AK
Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.
02/02/2022: Vincennes, IN
A good patient services coordinator helps patients understand their medical situation and the options available to them.
01/09/2022: La Crosse, WI
Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.
