Metrocare, LLC is an established elderly care organization which provides care for elderly and disabled clients throughout eastern Massachusetts. We are currently seeking a talented and enthusiastic Administrative Coordinator to join our team in our Newton office. This is a administrative position in the office.

Responsibilities to include and are not limited to:

Serves as a resource for patients and staff and new hires:

• Perform Data Entry and Reconciliation
• Accurate Filing of documentation
• Analyze performance data, creating reports, and reporting findings to high level stakeholders
• Triage phone calls and handle all situations accordingly. Position requires sensitive handling of patient and clinician calls and other communication from senior administrators in the Department of Psychiatry
• Provide timely information/instructions to patients and/or staff regarding company policies, procedures, or systems
• coordinating various aspects of care delivery
• Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies
• taking ownership of core operational processes gathering and processing staff documentation
• service record preparation and reconciliation for payroll
• preparing and reconciling clients records
• participation in satisfaction surveys
• communication with various high-level stakeholders and prioritizing requests and assignments
• Assists in various special projects and program development initiatives
• Manage process for onboarding staff and contractors
• Monitor and maintain staff credentialing files for compliance

Experience and educational requirements:

• Ability to closely follow directions, skim and analyze data while processing a document, multi task, and propose suggestions for improvement
• Ability to manage multiple, simultaneous tasks and prioritize
• working knowledge of Excel, Word, Outlook, Windows, Medical or Scheduling Software
• Bachelor degree preferred
• basic understanding of medical terminology,
• Excellent communications skills, both oral and written.
• Strong interpersonal and organizational skills.
• Ability to maintain confidential medical information.
• Two or more previous years of administrative, healthcare, HR, or program development experience preferred.
• knowledge of other languages a plus!
• advanced computer skills a plus!
• healthcare experience a plus!

We offer a rewarding place to work within an energetic, supportive, fast paced team. We offer paid vacation, sick time, and holidays for full-time employees.

Job Types: Temp-to-hire, Full-time, Part-time

Pay: $22.00 - $25.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Excel: 2 years (Preferred)
• Office Administrative: 2 years (Preferred)

Work Location: In person