Summary: Provides last impression of customer shopping experience. Packs customer order into grocery bags and further assists by loading groceries into customer vehicles upon request. Delivers prompt and friendly customer service while directing shoppers to product locations. Performs duties that comply with local health code, follows proper safe food handling procedures and upholds, supports and promotes all company policies and procedures. This position requires working weekends and holidays based on department staffing requirements.

Essential Duties: Essential job duties for this position include the following items.

• Assists customers with all inquiries and requests
• Uses electronic scanner to record item price and total purchase on the register
• Collects payment made in various forms including cash, check, charge and EBT
• Utilizes check verification system
• Weighs items, bags merchandise and offers drive up, carry out service
• Ensures appropriate handling of cash, coupons and maintenance of a balanced drawer
• Offers drive up service for all grocery and bulk items such as pet food, ice and salt
• Stocks display case and rotates merchandise as requested
• Replenishes bags and register supplies
• Retrieves shopping carts from parking lot and sidewalk areas
• Removes litter from carts and sidewalks
• Returns grocery items to proper store location or damage area
• Faces shelves as needed
• Sweeps and cleans floors, bathrooms and fixtures as directed
• Shovels, sweeps and or salts sidewalks and other areas
• Follows safe food handling and local health department standards
• Sustains a high level of product knowledge and product preparation
• Demonstrates excellent customer service standards
• Works toward continuous quality improvement
• Upholds Metcalfe’s culture, customer service, and performance expectations
• Upholds, supports and promotes all company policies and procedures
• Other duties as assigned

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Physical Demands

• Talk and listen; stand and walk; push and pull; reach and lift, grasp and feel; climb, balance, kneel and stoop; repetitive motion; vision to distinguish for pricing and food safety.
• Weight/force used average 20 lbs and periodically up to maximum 50 lbs.

Environment and Equipment

• Retail may be fast-paced and noisy, with time-sensitive activities and service required.
• Equipment may include computers and phones, food safety and preparation tools and appliances, compactor, and power jack.
• Temperatures may vary for coolers, freezers, around heat-producing equipment, and during outdoor duties.

Education and Experience

• Preferred, not required: High school diploma or general education degree (GED).
• Preferred, not required: 6 months of retail or grocery experience.

Knowledge, Skills and Abilities

• Ability to read, write, perform basic math skills, and comprehend instructions.
• Ability to deal tactfully and positively with customers and team members.
• Ability to problem solve effectively.
• Proficiency with American money and weight system.
• Proficiency with a computer and the ability to quickly learn department technology.

What youll need

• High school diploma or GED preferred
• Retail experience preferred

What youll get

• 2-week advance scheduling
• 20% discount that

More about Metcalfes Market

• Over 100 years old, established in 1917
• Family-owned and operated 4th generation!
• More than 3500 local products that come from our neighbors within 200 miles

• This may change based on information at time of posting