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Metasys Technologies
IA, IA | Full Time
$48k-61k (estimate)
1 Month Ago
Desktop Support Technician
$48k-61k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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Metasys Technologies is Hiring a Desktop Support Technician Near IA, IA

Job Position : Desktop Support Technician / Mobile Device Support Specialist

Location : Council Bluffs, IA (or) Des Moines, IA (or) Davenport, IA (or) Sioux City, IA (Onsite)

Duration : 6 -12 Months Contract

JOB DESCRIPTION : Overview :

Overview :

  • Support clients utilizing systems, focusing on rugged tablets and laptops used in field environments with LAN, WiFi, and cellular connectivity.
  • Responsibilities include hardware / software setup and support, network and cellular configuration, and troubleshooting.

Responsibilities :

  • Provide accurate and timely solutions to end-user problems with rugged tablets / laptops and networking under direct supervision.
  • Perform restorative and maintenance actions remotely or on-site using basic troubleshooting skills.
  • Maintain accurate information in the tracking system.
  • Communicate effectively with clients and management.
  • Perform other assigned tasks as needed.

Requirements :

  • Associate's Degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Basic hands-on experience in technical support, including desktop PC support.
  • Competency in troubleshooting desktop device conflicts, connectivity, and application issues in a Windows OS.
  • Strong verbal and written communication skills.
  • Ability to work independently and collaboratively.
  • A Certification preferred.
  • 1 day ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$48k-61k (estimate)

POST DATE

03/23/2024

EXPIRATION DATE

03/27/2024

WEBSITE

metasysinc.com

HEADQUARTERS

DULUTH, GA

SIZE

200 - 500

FOUNDED

2000

CEO

SANDEEP GAUBA

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Metasys Technologies

At Metasys Technologies, we help our customers think attract, engage and retain top talent. We offer a number of services to help organizations position themselves for the future of work. These services include: (1) Payrolling, (2) Contract Staffing, (3) Executive Search, (4) Managed Service Programs and (5) Advisory Services to round out your procurement and talent strategy. Today, we work with over 50 leading global organizations to drive impact for their HR and procurement teams. We pride ourselves on value creation, thought leadership and exceptional service.

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The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Networking, Technical Support, Computer Science, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

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Gain experience with operating systems.

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Practice fixing common computer problems.

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Seek technical support positions.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
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