Part timeDay ShiftProvides efficient secretarial, receptionist, administrative support for department to ensure a smoothly functioning office and superior patient relations with minimal oversight from supervisors. Works well with others in a team-oriented environment.
This position will work Wednesday / Thursday / Friday each week

Cordially deal with the public; cordially receives patients and guests, ascertain their needs, and appropriately direct patients, guests, and callers.

• Handles administrative and personnel information with strict confidentiality; protect the reputation and integrity of others through strict confidentiality; demonstrate a high level of trust.
• Operates computer efficiently to access e-mail, electronic calendars, and other basic office support software.
• Uses automated systems to access, enter, and edit patient information/documentation.
• Answers telephone/voicemail, screens callers, relays messages, and greets visitors.
• Performs key duties efficiently and effectively:

o Scheduling patient appointments

o Obtains pre-authorizations as required by patients’ health care insurers or managed care providers

o Assists patients or family members with completion of medical insurance forms.

o Assists with patient intake including copying of insurance cards, completion of physician specific paperwork and building patient charts.

o File and distribute physician orders

o Accurately schedules appointments for patients for evaluations, consultations and treatments as well as other designated hospital departments when ordered by physicians

o Act as liaison between patient and provider

o Request pertinent hospital / clinic records as needed.

o Maintain an inventory of office supplies

o Manage “release of information” documentation when needed

o Collects patient co pays for services, if applicable

o Triage all incoming calls

o Work with providers to manage their schedules and patient “wait times”

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.