We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

Under the direction of the Director of Quality, the Senior Quality Improvement Specialist works directly with organizational leaders and multi-disciplinary teams to support quality improvement projects. The senior specialist will assist new co-workers in the application of quality management concepts and tools and serve as a subject matter expert in quality management.

The senior specialist will develop work plans or project plans for quality improvement projects. They will work collaboratively with leadership, co-workers and medical staff to develop, implement, monitor and champion processes related to quality issues. In addition, the senior specialist will work directly with organizational leaders and multi-disciplinary teams to identify resources needed to support quality improvement projects. They will make recommendations for change in practice to improve quality outcomes and lead discussions with organization leaders, physicians, process improvement teams, and co-workers to initiate change.

The Senior Quality Improvement Specialist will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Experience: 5 years in clinical healthcare related experience. RN preferred.
• Required Education: Bachelor's Degree
• Preferred Education: Master's Degree in health-realted field
• Certifications: Certification in quality (e.g. Certified Professional in Healthcare Quality or CPPS) required within first 3 years of employment
• Other Skills and Knowledge:
  * Excellent written and oral communication skills* Proven leadership ability
  * Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement
  * Excellent organizational, interpersonal, and analytical skills. Effective change agent.
  * Attention to detail and accuracy
  * Knowledge of the Internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude
  * Proficiency in MS Office (Word, Excel, and PowerPoint)
  * Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration and support staff
  * Self-directed and able to perform independently with minimal oversight* Ability to travel throughout the hospital

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.