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Full Time, Day Shift
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Performs all secretarial duties for physicians office. Assists with special projects as needed. Reporting Office Administrator of the physicians practice. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
1 Safety/Risk Managementa. Handles and maintains all files, reports and fiscal data in a confidential manner; processes records requests.b. Keeps work areas neat and clean.
2 Coordination of Servicesa. Enters registration into the computer within 24 hours.b. Process dictation accurately and in a timely manner.c. Responsibly mails patient documentation to physicians and others as authorized.
3 Complex Aspectsa. Screens phone calls and answers questions; prioritizes and relay phone messages.b. Offers additional assistance before concluding an interaction.c. Obtains insurance pre-certification when necessary; is able to answer questionsregarding insurance eligibility.d. Keeps accurate monthly logs and statistics as directed.e. Completes charge audits when requested.f. Completes special projects specific to job.
4 Primary Aspectsa. Schedules patient appointments in a timely and efficient manner.b. Seeks assistance from others when scheduling difficulties occur.c. Notifies supervisor for greater than 2 day scheduling turn-around.d. Provides physicians with daily copy of schedule and updates physician when changes occur.e. Responds to identified/expressed need in a prompt and courteous manner.f. Picks-up and distributes mail expediently and appropriately; maintains strict confidentiality.g. Obtains complete registration information for new patients.h. Processes all accounts payable in a timely manner.i. Maintains files and records in an organized fashion and keeps information current.j. Processes typing projects including meeting minutes accurately and in a timely manner.k. Maintains inventory of office supplies.l. Presents neat and clean appearance, appropriate for professional health care environment in accordance with hospital and specific policy.
5 Communication Managementa. Maintains open communication with physicians at all times.b. Acknowledges individuals in a prompt and courteous manner, making them feel welcome to the physicans office. Communications are courteous, utilizing appropriate statements in a pleasant tone of voice.d. Focuses attention and communication on the individual being served.e. Demonstrates congruency between verbal and nonverbal communication.
6 Technologya. Understand applications and effectively uses hospital and department computer system.b. Enters, saves, prints and retrieves information from systems.c. Maintains the printer for proper working order. Loads different forms for different department activity reports.d. Uses designated equipment effectively, skillfully, and efficiently. Requestsmaintenance as needed.Qualifications:
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Full Time
$40k-50k (estimate)
01/27/2023
04/11/2025
mercy.net
TUCSON, AZ
15,000 - 50,000
1886
Private
ROY WILLIAM A TAN JR
$5B - $10B
The job skills required for Patient Svc Representative include Customer Service, Health Care, Data Entry, Communicates Effectively, Interpersonal Communication, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Svc Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Svc Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Svc Representative positions, which can be used as a reference in future career path planning. As a Patient Svc Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Svc Representative. You can explore the career advancement for a Patient Svc Representative below and select your interested title to get hiring information.