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Radiology Front Office/File Room Associate

Mercy Medical Center - Cedar Rapids

Rapids, IA | Full Time

$55k-66k (estimate)

6 Months Ago

Radiology Front Office/File Room Associate

$55k-66k (estimate)

Full Time | Hospital 6 Months Ago

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Mercy Medical Center - Cedar Rapids is Hiring a Radiology Front Office/File Room Associate Near Rapids, IA

This position supports Mercy's philosophy of patient centered care by performing a wide range of services and skills, while focusing on customer service. These tasks include but are not limited to; medical coding through coding systems, ABN, Imaging production, HIPAA, consent to release guidelines, maintaining a high level of written and oral communications, including use of the MARTII for non English speaking patients.

Job Duties

Ensures that all accurate and clinically relevant information is communicated with patients, their families and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome.
Assigns ICD-codes based on local medical review policy (LMRP) or National Coverage determination (NCD) guidelines, utilizing medical coding and validation of medical necessity
Seeks clarification from provider when imaging order is incomplete or unclear to ensure medical compliancy and accurate medical billing of procedures.
Administers Advanced Beneficiary Notification as warranted (ABN).
Performs scheduling notification of emergent and urgent patient exams for diagnostic testing to include coordinating communication between central scheduling and modality areas, prioritizing time sensitive and urgent level data.
Adheres to consent to release guidelines for imaging records, and HIPPA guidelines by obtaining accurate authorization to release information.
Demonstrates proficiency with managing electronic images for MMC and other facilities utilization within radiology, Operating Room and ancillary depts.
Logs into phone call center and utilizes software for call management.
Proficient with Pac's, Isite, hospital wide computer system, CD burning of radiology images, Powerscribe, scheduling, Rightfax, Cisco phone and paging systems.
Participates in the training of Radiology Students to ensure completion of student checklist.
Supports position coverage at Imaging Center location, preforming all MIC duties at this site and ensures log in to call center.
Process Radiology ROI (release of information) and enters releases in Epic. Properly prepares radiology images on to a CD storage device, ensuring the validation of images on device prior to release.
Validates orders for Imaging Center and Hospital for same day, next day, and 2 days out. Look at future appointments, call office to request orders for appointments, monitor and work off of Appointments without orders report.
Process orders in Right fax, enter orders in Epic, upload orders from Right Fax into Epic and link orders to proper scheduled exams.

Knowledge, Skills and Abilities

Accuracy in oral and written communications.
Excellent customer service skills.
Ability to perform multiple tasks with constant interruption.
Strong public relation skills with evidence of good judgment.
Must have ability to work well on diverse team of peers.

Professional Experience

One year experience in medical field or secretarial position preferred
Experience in medical terminology, anatomy and ICD-9 and CPT coding preferred.
Knowledge of Medical or diagnostic procedures preferred
Experience using Microsoft Office applications preferred

Education

High School diploma or equivalent required
Graduate of accredited medical secretarial training program preferred or one year experience in a hospital or medical setting preferred

Licensure, Certification, Registration

Required: Basic Cardiac Life Support certification in accordance with American Heart Association

Physical Demand Requirements

Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$55k-66k (estimate)

POST DATE

11/30/2023

EXPIRATION DATE

06/23/2024

WEBSITE

www.mercycare.org

HEADQUARTERS

Cedar Rapids, Iowa

SIZE

7,500 - 15,000

CEO

Jon Sweet

REVENUE

$500M - $1B

INDUSTRY

Hospital

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About Mercy Medical Center - Cedar Rapids

MercyCare Community Physicians has fifteen family practice clinics throughout the Cedar Rapids, Iowa area, including in Center Point, Hiawatha, Marion, Monticello, Mount Vernon, North Liberty and Tama. Two urgent care facilities and four specialty clinics are also part of the MCCP system. MCCP also offers billing and other administrative services to clients of its Managed Services Organizations. Established in 1995, MCCP is affiliated with Mercy Medical Center in Cedar Rapids, Iowa.