At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Regional VP of Resident Services is a leader on the regional Steering Committee, oversees programs, staff, contracts, and services at each property in the region in accordance with the national program models for Resident Services. Works in collaboration with other Mercy Housing divisions to ensure that Resident Services goals are integrated into organization-wide initiatives and assists Philanthropy department in acquiring grants, donations, and government contracts where applicable. Participates in setting the strategic and budgeting objectives of the region of Mercy Housing. This position is eligible for a hybrid work schedule.

Pay: $140,00-160,000 salary DOE

Benefits:

* 15 days of earned PTO your first year, 12 company holidays 2 floating holidays.

* Early close Fridays - 3 paid hours off early each Friday.

* Health, dental (adult and child orthodontia included), vision, and pet insurance.

* Employer paid life insurance.

* 403b match, paid volunteer time, and more.

Duties:

* Oversee implementation of core program/service components as outlined in the Mercy Housing resident program models and progress toward program outcomes.

* Develop new programs that are congruent with existing models, evidence-based results oriented, and geared for national implementation. Provide programmatic leadership to support new business areas.

* Manage all Resident Services staff for the region, including recruiting, orientation, supervision, and evaluation.

* Use program data reported through services databases as a tool for program supervision and improvement in the delivery of programs/services and the evaluation of outcomes according to the Mercy Housing program models. Maintain standards for data entry and reporting.

Minimum Qualifications

* Bachelor's Degree in Public Administration, Social Work, or related field.

* Seven (7) years of experience in supportive housing, affordable housing, human development, and issues influencing poverty, homelessness, child development, aging, and government contract applications and management.

* Seven (7) years of experience management.

Preferred Qualifications

* Master's Degree in Public Administration, Social Work, or related field.

* Social Work licensure eligible.

Knowledge and Skills

* Demonstrate a commitment to recognizing residents' knowledge and experience as a valuable resource.

* Demonstrate a high level of verbal, writing, and listening skills.

* Proficiency in Microsoft Office (Word, Excel, and Outlook).

* Demonstrate knowledge of data collection and analysis.

* this is a brief summary of the position.