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The General Surgery Residency Program at The Jewish Hospital--Mercy Health requires a lead program manager that manages day-to-day operations of the residency program in collaboration with the Program Director (PD). This person serves as an important liaison with learners, faculty, staff, institution Graduate Medical Education (GME) office, and Accreditation Council for Graduate Medical Education (ACGME). The General Surgery Residency Program Manager is a recognized member of the education leadership team. 

Program Coordination:

• Coordinates GME program recruitment.
•  Manages trainee applications, communicate with potential applicants, coordinate interview schedule, organize interview events.
• Coordinates residents’ contracts and ensures program letter of agreements (PLA) with the Legal and GME Administration Department. Facilitates Human Resources functions related to employment of residents. Assists with onboarding orientation. Coordinates and organizes program wide events such as welcomes, graduations, celebrations, and off-site events.
• Manages, updates and distributes program policies, competency-based rotation goals and objectives, manuals/handbooks, rotation and on-call schedules, didactics for residents.
• Manages payment of invoices, educational stipends, and preparation of annual budget related to the residency training program.
• Oversee monthly evaluations of attending physician (by residents), residents, and medical students are completed on a timely basis in MyEvaluations.com. 
• Coordinates the organization and management of residency rotations schedules, assignment of preceptors, and completion of performance evaluations and program related activities.
• Coordinates and prepares meeting agendas, documents, and record meeting minutes for program meetings.
• Organize and attend in conjunction with the Program Director required meetings for residency management (Clinical Competency Committee, Program Evaluation Meeting)
• Serves as a representative and liaison for the Residency in cooperative efforts with the faculty, other specialty departments, outside institutions, GME Administration Office, and Medical Staff Office.
• Provide general administrative and clerical support to the residents. Completes resident travel arrangements, check request and monitors biweekly payroll. 
• Maintains confidential resident files and database records in the electronic residency management software, MyEvaluations.com. Performs quality assurance audits to ensure accurate and complete records. Gather and maintain records for credentialing, and reimbursement. Maintains resident scholarly activities for the Annual Program Review (APR) due annually. 
• Direct residents in the successful navigation of the administrative requirements established by institution, GME and ACGME
• Monitors resident/faculty expiration dates and ensures timely renewal, including but not limited to licensure, DEA-certification, professional liability insurance, and other certifications.
• Recognize and understand the policies implemented regarding General Surgery Residency training from both Accreditation Council for Graduate Medical Education (ACGME) and the American Board of Surgery (ABS).
• Effectively communicate with Program Director, faculty, residents, staff, and other personnel that work for or with the General Surgery Residency Program (ACGME, ABS, ERAS, NRMP, etc.).
• In conjunction with the Program Director, maintain electronic Accreditation Database System (ADS), provided by the ACGME to ensure that all data collected regarding the program is accurate. This includes scholarly activity, program sites, rotation schedules, and resident milestone entries.
• Plan and prepare for all ACGME site visits/accreditation reviews.
• Review and have knowledge of ABS requirements for training and documentation necessary to be eligible to take the Board's certification examination.

Education:

Required Minimum - High School Diploma

Preferred Education - 4 year/Bachelors Degree

Qualifications:

Minimum Years and Type of Experience:2 years healthcare experience

Other Knowledge, Skills and Abilities Required:Knowledge of graduate medical education requirements, work requires one year of on-the-job experience to acquire in-depth knowledge of department policies and procedures.

Other Knowledge, Skills and Abilities Preferred:Proficient with computer systems and software programs; strong organizational and time management skills; ability to work independently, Notary Public for the residency program

Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com