At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Medical Assistant Training Coach role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Medical Assistant Training Coach uses a competency-based model to foster growth learning and
enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Medical Assistant Training Coach will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.

Job Requirements

Education

• Graduate of a Medical Assistant Program preferred
• 1 years of Medical Assistant experience under a licensed healthcare supervisor within

• CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not

• High school diploma or equivalent required

Work Experience

• Medical Assistant experience preferred for Graduate of a Medical Assistant Program or
• 2 years of experience within the last 3 years under a licensed healthcare supervisor in

• Training or related experience required
• Experience using Electronic Health Record (EHR)
• Urgent care experience preferred.

Licenses/Certifications