• Answering phone calls, directing callers to the appropriate office and/or person, and taking messages when appropriate.
• Scheduling patient appointments per scheduling guidelines.
• Greeting patients as they walk through the door. Being a ‘friendly face’.
• Collecting patient information using the appropriate forms.
• Entering patient information into EMR and receiving patient payments
• Collecting all billing information and referrals necessary for patients participating in Insurance plans, Medicaid, Farm Workers Program, EDW or other programs accepted by MTMM.
• Maintaining a current list of unpaid balances, and following up with calls or mailed invoices as appropriate, according to the Clinic Manager.
• Creating chart for each patient and updating the patient’s demographic information as needed.
• Performing End of Day tasks including confirming patient appointments for the next day, counting and balancing cash and credit card payments daily.
• Scanning documents into SOAPware.
• Utilizing available resources when more information is needed, to include asking the Provider or Clinic Manager.
• Bilingual - English/Spanish required.

Job Type: Full-time

Pay: $15.41 - $18.56 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person